Firstsource Walk-in 2026: Firstsource has a walk-in in Bengaluru from 14 to 16 October 2026 for the International Voice Process Associate role, also called Customer Support Executive. The office is at Brigade Tech Gardens in Brookefield, close to Kundalahalli. Read the eligibility part slowly. Firstsource has said that freshers with B.E., B.Tech, B.Sc or a post graduate degree are not eligible for this drive. So it suits BA, B.Com, BBA and BCA freshers, plus people who already have some call centre experience.

Firstsource Walk-in Drive Details

Company Firstsource Solutions
Job Role International Voice Process Associate / Customer Support Executive
Process International Voice (UK)
Experience Freshers and experienced (0 to 3 years)
Not Eligible B.E. / B.Tech / B.Sc / Post graduate freshers
Salary ₹1 LPA to ₹3.25 LPA (as per Firstsource) plus incentives
Shift UK rotational shifts, rotational week offs
Work Mode Work from office
Job Location Bengaluru
Walk-in Date 14- 16 October
Openings 50

Walk-in Date, Time and Venue

Dates 14, 15 and 16 October 2026 (Wednesday to Friday)
Time 11:00 AM to 3:00 PM
Venue Firstsource Solutions Ltd, Unit 202, 2nd Floor, Block A, Brigade Tech Gardens, Brookefield, Kundalahalli, Whitefield, Bengaluru, Karnataka 560037
HR Contact Bhanumathi

The reporting time starts at 11 AM, a little later than most drives. Use the extra time in the morning. Brookefield and ITPL road get packed around 9 to 10:30.

Job Role

You will be on calls with customers from abroad, mostly the UK since the shifts follow UK timing. Some calls will come to you and some you may have to make. The day-to-day work looks like this:

  • Answering customer questions and complaints on call
  • Giving correct information about the client’s products or services
  • Updating customer details in the CRM system
  • Following the call script and quality rules
  • Passing on problems you can’t solve to the right team

There are performance-based incentives on top of the salary, so good performers can earn a bit more.

Eligibility Criteria

  • Freshers and experienced candidates can both attend
  • B.E., B.Tech, B.Sc and post graduate freshers are not eligible
  • Very good spoken English
  • Basic computer and typing skills
  • Ready for rotational and night shifts
  • Earlier BPO or customer support experience is a plus, not a must

The Naukri listing also says graduation is not required. If you are a 12th pass candidate, call or meet HR once to confirm before you spend money on travel.

Documents to Carry

  • Two copies of your resume
  • Aadhaar or PAN card (original and photocopy)
  • Passport size photos
  • Your highest education certificate
  • Experience or relieving letter, if you have worked before

Selection Process

Firstsource hasn’t put the rounds in this listing. Their voice walk-ins normally have:

  1. HR screening
  2. Voice or language assessment
  3. Operations round
  4. Offer discussion

Preparation Tips

  • UK customers speak fast and with different accents. Watch a few British TV interviews or news clips this week, just to get your ears used to it.
  • Keep your answers simple and polite. “Sure, let me check that for you” sounds better than a long, fancy sentence.
  • If you have past BPO experience, be ready to talk about your call targets and how you handled a tough customer.
  • Rotational shifts can change every few weeks. Be honest with HR about what timing you can manage.
  • Firstsource has said in the listing that they never ask for money. Only trust messages from @firstsource.com email IDs.

How to Apply

Go to Brigade Tech Gardens any day between 14 and 16 October, from 11 AM to 3 PM. No registration needed. Ask for HR Bhanumathi at the reception.

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FAQs

When is the Firstsource walk-in in Bengaluru?

From 14 to 16 October 2026, 11 AM to 3 PM, at Brigade Tech Gardens, Brookefield, Bengaluru.

Can B.Tech or B.Sc freshers attend?

No. The listing clearly says B.E., B.Tech, B.Sc and post graduate freshers are not eligible.

Can experienced people attend?

Yes. Candidates with up to 3 years of experience can attend. BPO experience is an advantage.

What is the salary?

Firstsource has given ₹1 LPA to ₹3.25 LPA plus incentives. On AmbitionBox, Firstsource Customer Support Executives with 0 to 1 year experience report ₹2.7 LPA to ₹3.2 LPA.

What are the shift timings?

UK rotational shifts with rotational week offs. Night shifts may be part of it.

Does Firstsource charge any fee?

No. Firstsource has written in the listing that they never ask for money at any stage.

Disclaimer

This update is shared by Job4freshers for job seekers. We are not connected with Firstsource and can’t help with selection or offer letters. We read the listing on 13 October and put the main points here in simple words. The ₹1 to 3.25 LPA salary is Firstsource’s own figure. The AmbitionBox range is only there to give you an idea. The eligibility rule about B.Tech, B.Sc and PG freshers is copied as Firstsource wrote it, so if you are unsure, ask HR on the spot. Plans can change for any drive, so give the official link one look before you travel. If anyone asks for money to “confirm” your job, it is fake.

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