The TELUS Digital Walk-in Drive in Kolkata is hiring for an International Chat Process, and freshers are welcome too. If you type fast and can write clear English, this non voice role is worth a try.

TELUS Digital is a global name in customer experience. You will help international customers over chat and email, not phone calls. There is one key need here. You must be a native Bengali or Nepali speaker.

TELUS Digital Walk-in Drive in Kolkata: Job Details

Company TELUS Digital (formerly TELUS International)
Job Role Customer Support, International Chat Process (Non Voice)
Qualification Any Graduate
Experience 0 to 5 years (Freshers welcome)
Salary Up to Rs. 3.43 LPA
Job Location Kolkata (Work from Office)
Walk-in Date 8 to 13 November 2026
Openings Multiple

TELUS Digital Walk-in Drive in Kolkata: Date, Time and Venue

Date 8th to 13th November 2026
Time 10:00 AM to 2:00 PM
Venue TELUS Digital, 7th Floor, Godrej Genesis, Street Number 18, Block EP and GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091
HR Contact Srubabati (no phone number shared)

Key Responsibilities

Here is what you will handle after you clear the TELUS Digital Walk-in Drive in Kolkata.

  • Reply to customer questions on live chat, email and CRM tools on time.
  • Understand what the customer needs and help using set workflows.
  • Fix simple product or service issues and guide customers step by step.
  • Keep clean records in the CRM and pass tough cases to the right team.
  • Follow client SOPs and quality rules.
  • Meet daily, weekly and monthly targets for quality, speed and customer happiness.

Eligibility for the TELUS Digital Walk-in Drive in Kolkata

  • Any graduate can attend. Freshers are welcome.
  • Native Bengali or Nepali speaker.
  • English at B2 level at least. C1 or higher is preferred.
  • Typing speed of 40 to 50 words per minute.
  • Ready for rotational shifts, night shifts, weekends and holidays.
  • Ready to work from the office only.
  • Live chat or customer support experience is a plus, not a must.

Documents to Carry

The listing does not give a document list for the TELUS Digital Walk-in Drive in Kolkata. Carry these to be safe.

  • 2 copies of your updated resume
  • Original Aadhaar card or PAN card
  • One passport size photo
  • Copies of your degree certificate and mark sheets

TELUS Digital Walk-in Drive in Kolkata: Selection Process

The rounds are not listed. Chat hiring at TELUS Digital usually follows these steps:

  1. Registration and HR screening
  2. English and typing test (chat and email writing)
  3. Operations round with a team lead or manager
  4. Offer discussion

Tips to Crack the TELUS Digital Walk-in Drive in Kolkata

  • Take 2 or 3 free typing tests this weekend. Aim for 45 WPM with few errors.
  • Practise writing short, polite replies. Chat jobs judge your grammar closely.
  • Learn simple chat phrases like “I understand your concern” and “Let me check that for you”.
  • Reach before 12 noon. Later slots get crowded and the window ends at 2 PM.
  • Be ready to talk a little in Bengali or Nepali if they test it.
  • Show you are fine with night and weekend shifts.

About TELUS Digital

TELUS Digital is the digital customer experience arm of TELUS, a Canadian tech and telecom company. It supports global brands with chat, voice, content and AI data services, and has a large team in Kolkata. Drives like the TELUS Digital Walk-in Drive in Kolkata are a common way it hires freshers. Visit the official TELUS Digital website for more.

How to Attend the TELUS Digital Walk-in Drive in Kolkata

  1. Check the eligibility points above, especially the language need.
  2. Keep your resume and ID proofs ready in one file.
  3. Go to the venue in the table above on any of the listed days.
  4. Tell the reception you are here for the International Chat Process walk-in and mention HR Srubabati.
  5. Complete registration and wait for your round.

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FAQs on the TELUS Digital Walk-in Drive in Kolkata

1. Is this a voice or non voice job?
It is a non voice job. You handle customers through chat and email.

2. Can freshers attend?
Yes. The listing says freshers are also welcome.

3. Do I need to know Bengali or Nepali?
Yes. The listing asks for native Bengali or Nepali speakers.

4. What typing speed is needed?
You need 40 to 50 words per minute.

5. Is work from home allowed?
No. This role is work from office only.

6. Do I need to pay to attend?
No. TELUS Digital does not charge any fee. Do not pay anyone who promises a job.

One Last Push

Sharp typing and clean English can land you a seat through the TELUS Digital Walk-in Drive in Kolkata. Practise a little today and walk in with confidence.

Disclaimer

This drive is taken from TELUS Digital’s own listing and shared to help job seekers in Kolkata. We are not part of their hiring process, and a real offer never needs a payment.