Amazon has announced a job notification for the post of Voice Process. A student from various disciplines can apply for Amazon Recruitment 2022. Interested and eligible candidates can read more details below for Careers, Recruitment, Eligibility, Requirements, Salary, Skills, etc

Amazon Recruitment 2022:

Company Name Amazon
Post Name Voice Process
Salary ₹4 LPA*
Experience Fresher
Job Location work from home( Mumbai)
Batch 2022/21/20/19/18/17
Bond Not Disclosed
Last date to apply Apply ASAP

 

Job Description:

Amazon Off-campus hiring candidates for the post of Voice Process.

Job Responsibilities:

  • The Seller Support Associate demonstrates end-to-end ownership of every seller interaction coupled with proactive problem solving and provides exceptional support to sellers.
  • Demonstrates effective, clear, and professional written and oral communication.
  • Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers’ issues.
  • Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
  • Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
  • Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
  • Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
  • Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
  • Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller’s issues and questions.

Eligibility Criteria:

  • Any Graduate from Any Stream
  • 0 – 1-year work experience
  • Any relevant certifications will be an added advantage

Preferred skill:

  • Excellent written and verbal communication in English.
  • Along with English, this role also requires communicating in Hindi.
  • Shifts: The job involves working in a 24/7 environment including night shifts and the shifts are decided based on the business requirement.
  • Weekly Off: Rotational two- consecutive day off (it is a 5-day working week with 2 consecutive days off.
  • During the first four months (Training & Transition) no unplanned leaves are allowed.
  • Ability to use a desktop/Laptop and familiarity with Internet Browsers, Windows OS, Microsoft Outlook and MS Office.
  • Home environment free from background noise where you can connect to the internet and work on your deliverables.
  • Should have a good internet connection with a minimum speed of 20 MBPS or better and should have at least 100 GB data from a reliable provider.
  • Should have access to mobile phone at all times from a reliable provider.
  • Should have power back up in case of power shut down.
  • Should be willing interact with Seller over calls / email / chat depending on the business need.
  • Should be able to join in 0 – 15 days

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About Amazon:

Amazon.com, Inc. is an American multinational conglomerate that focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. It is one of the Big Five companies in the U.S.

 

How to Apply for Amazon Recruitment 2022?

Interested and Eligible candidates can apply for this drive online by scrolling down and clicking on Apply HERE.

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