DXC Technology has announced a job notification for the post of Senior Assistant. A student from Any discipline can apply for DXC Technology Recruitment 2021. Interested and eligible candidates can read more details below.
DXC Technology Recruitment 2021:
| Company Name | DXC Technology |
| Post Name | Senior Assistant |
| Salary | 2.6 LPA |
| Experience | freshers |
| Job Location | Bengaluru/Chennai |
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Job Description:
DXC Technology hiring a fresher for the post of Senior Assistant.
Job Responsibilities:
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Required to interact with customers across geographies (through multiple support mediums: Calls/Chats/Emails/Portals) and provide issue resolution / right responses, positively and professionally.
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Work within a standard protocol to respond to customer issues. Moderate judgment may be used to supplement the outlined process.
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Provide the most appropriate solutions through remote contact, probe problems, and communicate in such a way that non-technical users can comprehend instructions and advice.
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Collaborate with other resolver groups to identify solutions that foster first call resolution
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Be proactive & anticipate issues or situations which impact service availability and critical response time, and recommend necessary mitigation steps escalating to management’s attention, where appropriate
Eligibility Criteria:
- Pass grades in 10th, 12th, and Graduation
- All the Non-Engineering branches are eligible
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Year of Pass out 2018, 2019, 2020 and 2021
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Not more than 2 years of Gaps in Education
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No Active Backlogs and Arrears
Preferred skill:
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Excellent communication skills (English) in both written and verbal communication.
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Familiarity & hands-on experience with computer technology
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Familiarity with application support (preferred)
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Problem-solving skills & accuracy in data entry.
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Experience in a phone-based remote role, e-support, e-chat, or similar (preferred)
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Flexible to work in rotational shifts 24×7
No service Agreement
About DXC Technology:
DXC Technology helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds. With decades of driving innovation, the world’s largest companies trust DXC to deploy the Enterprise Technology Stack to deliver new levels of performance, competitiveness, and customer experiences.
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