Testbook Off Campus Recruitment has announced a job notification for the post of Tele Counselor for the Work From Home, India locations. High school diploma or equivalent degree candidates can apply for off campus placements with Testbook. Interested and eligible candidates are encouraged to apply before the specified deadline. The detailed eligibility criteria, application process, and registration information are provided below.

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Testbook Off Campus Drive 2024:

Company Name Testbook
Post Name Customer Support Executive
Salary up to ₹40k/month* (Expected)
Experience Fresher/Experienced
Job Location Work From Home (Nioda)
Job Type full time
Website www.testbook.com
Last Date ASAP

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Eligibility Criteria for Testbook Off Campus Drive 2024

Job Responsibilities:

  • The Customer Support Executive will be responsible for receiving, investigating, and responding to all customer inquiries regarding the products and services. The Customer Support Executive will troubleshoot and coordinate with various internal departments to resolve problems.
  • Interact with customers by phone, e-mail, or online chat concerning various care issues.
  • Provide hands-on support for customer care initiatives such as automated provisioning, online billing, order tracking, and detailed account management.
  • Solicit cross-selling and up-selling opportunities within the customer care experience.
  • Tracking and reporting relevant customer care performance metrics.
  • Capturing and applying customer feedback.

Qualification required:

  • High school diploma or equivalent.

Preferred skill:

  • Understand and Speak Elementary Hindi Language.
  • The minimum age requirement is 18+.
  • Superb verbal communication.
  • Ability to switch your communication style on a whim.
  • Superb interpersonal, research, and record-keeping skills.
  • Capacity to receive critique without internalizing it.

Selection Process: Testbook Off Campus 2024

  1. Application Screening
  2. Online Assessment
  3. Technical Interviews
  4. HR Interview
  5. Final Selection

About Testbook :

Testbook.com  The most trusted exam preparation Site for competitive exams. Prepare for Exams like Banking, SSC, Railways.

How to Apply for Testbook Off Campus 2024?

To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:

  1. Click on the “Apply here” button provided below. You will be redirected to the official career page.
  2. Click on “Apply”.
  3. If you have not registered before, create an account.
  4. After registration, log in and fill in the application form with all the necessary details.
  5. Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
  6. Verify that all the details entered are correct.
  7. Submit the application form after verification.

If you face any issues while applying. Do let us know in the comment section.

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Disclaimer: The recruitment information provided is for informational purposes only. It has been obtained from the official website of the organization, and we have no affiliation with the company. We do not provide any recruitment guarantees, The hiring process is to be conducted according to the official recruitment procedures of the company. There is no fee charged for providing this job information. For more details, please visit the Privacy Policy page.