Zoho has announced a job notification for the post of Technical Support Engineer. A student from Any discipline can apply for Zoho Recruitment 2023. Interested and eligible candidates can read more details below.

Zoho Recruitment 2023:

Company Name Zoho
Post Name Technical Support Engineer
Salary up to ₹6 LPA*
Experience freshers
Job Location Chennai
Batch  2023/22/21/20/19/18/17

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Job Description:

Zoho is hiring candidates for the post of Technical Support Engineer.

Job Responsibilities:

  • Provide voice-based support to international/domestic customers over the phone (Inbound and Outbound).
  • Should be able to build a rapport with the customer, with clear and confident communication.
  • Focus to be on customer satisfaction and first-time resolution.
  • Engaging with the technical team for providing faster resolutions to technical issues.
  • Working closely with the technical content team to identify gaps in the help module.
  • Willingness to work night shifts.

Eligibility Criteria:

  • Any Graduate in any field

Preferred skill:

  • Should have excellent verbal and written communication skills.
  • ready to work for 24*7 shifts with outstanding customer handling skills.
  • good understanding of modern IT management,
  • ITSM concepts, exposure in Microsoft OSs
  • basic networking concepts, knowledge in Windows OS/applications

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    About Zoho:

    Zoho Corporation is an Indian multinational technology company that makes web-based business tools. It is best known for an online office suite named Zoho

    How to Apply for ZOHO Recruitment 2023?

    Interested and Eligible candidates can apply for this drive online by scrolling down and clicking on Apply HERE.

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    What is the job role for Zoho Technical Support Engineer?

    The job role involves providing voice-based support to international/domestic customers over the phone (Inbound and Outbound).

    What is the salary range for the Technical Support Engineer position at Zoho?

    The salary for the Technical Support Engineer position at Zoho can go up to ₹6 LPA.

    Is prior experience required for this position?

    No, Zoho is hiring freshers for the Technical Support Engineer position.

    What qualifications are required for the Technical Support Engineer position?

    Any graduate in any field is eligible to apply for the Technical Support Engineer role at Zoho.

    What are the job responsibilities of a Technical Support Engineer at Zoho?

    The responsibilities include providing customer support, building rapport with customers, focusing on customer satisfaction, resolving technical issues, and collaborating with the technical team.

    What are the preferred skills for this position?

    Preferred skills: Strong communication, customer handling, modern IT management understanding, Microsoft OS exposure, basic networking knowledge, and Windows OS proficiency