Sutherland off Campus Recruitment is inviting candidates for its hiring process. Graduate in any Discipline candidate can apply for off campus placements with Sutherland. Interested and eligible candidates are encouraged to apply before the specified deadline. The detailed eligibility criteria, application process, and registration information are provided below.

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Sutherland off Campus 2024:

Company Name Sutherland
Post Name Customer Service Consultant
Salary up to ₹5 LPA (via Glassdoor)*
Experience Fresher/Experienced
Office Location Chennai
Website www.sutherland.com
Last Date Apply ASAP

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Cognizant is hiring for Virtual Internship | Work From Home

Candidates are advised to apply as soon as possible before the application link expires.

Eligibility Criteria for Sutherland Off Campus Drive 2024

Job Responsibilities:

  • Sutherland is seeking a reliable and detail-oriented person to join us as Customer Service Consultant (Chat). We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

    • Develop outstanding customer service skills.
    • Sit in on multiple simultaneous live chat sessions to provide exceptional customer service.
    • Answer inbound Calls. Provide basic troubleshooting on a variety of products and services.

Qualification required:

  • 12th Pass / Any Graduate from any stream.

Preferred skill:

  • Excellent verbal and written communication skills.

Sutherland Selection Process:

The Sutherland selection process is a structured series of stages designed to identify and hire the most suitable candidates for various roles within the company. Here is an overview of the typical selection process:

  1. Online Application: The process begins with candidates submitting their applications through Sutherland official careers website. It’s essential to provide accurate and comprehensive information on your resume and application.
  2. Resume Screening: The Sutherland recruitment team reviews all incoming applications and resumes to assess whether candidates meet the basic qualifications and requirements for the position.
  3. Online Assessments: Depending on the role, candidates may be required to complete online assessments or tests to evaluate their technical skills, knowledge, and problem-solving abilities. These assessments can cover a wide range of topics, including coding, problem-solving, and domain-specific knowledge.
  4. Phone Screening: Qualified candidates are often contacted for a preliminary phone screening interview. This interview is an opportunity for the recruiter or hiring manager to learn more about the candidate’s background, experience, and career goals.
  5. Technical Interviews: For technical positions, candidates typically participate in one or more technical interviews. These interviews assess a candidate’s technical expertise, coding skills, problem-solving capabilities, and familiarity with Microsoft technologies.
  6. Offer: If a candidate successfully navigates all interview stages and reference checks, they will receive a formal job offer. The offer will include details such as compensation, benefits, and other terms of employment.
  7. Background Check: Candidates who accept the offer may undergo a background check as part of the final hiring process.
  8. Onboarding: After accepting the offer and completing all pre-employment checks, candidates will participate in Sutherland onboarding process. This includes orientation, training, and integration into the team.

Please note that the specific details of the Sutherland selection process may vary based on the role, location, and the hiring team’s preferences. It’s essential for candidates to carefully review the job description and follow any instructions provided during the application process. Preparation for technical interviews and assessments is crucial to excel in the selection process.

Why Join Sutherland?

  • Industry leading healthcare
  • Educational resources
  • Discounts on products and services
  • Savings and investments
  • Maternity and paternity leave
  • Generous time away
  • Giving programs
  • Opportunities to network and connect

About Sutherland:

At Sutherland, you will work with great people on interesting projects with some of the world’s biggest brands. Here, you’ll develop new skills and experiences while tackling challenges in a supportive environment. Here, you’ll keep your passions and interests alive because we believe your unique perspective adds value to your work.

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How to Apply for Sutherland off Campus 2024?

To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:

  1. Click on the “Apply here” button provided below. You will be redirected to the official career page.
  2. Click on “Apply”.
  3. If you have not registered before, create an account.
  4. After registration, log in and fill in the application form with all the necessary details.
  5. Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
  6. Verify that all the details entered are correct.
  7. Submit the application form after verification.

If you face any issues while applying. Do let us know in the comment section

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What is the role of a Customer Service Consultant (Chat) at Sutherland?

The Customer Service Consultant at Sutherland is responsible for providing exceptional customer service through live chat sessions and answering inbound calls, with a focus on developing outstanding customer service skills.

What is the salary range for the Customer Service Consultant position at Sutherland?

The expected salary for the Customer Service Consultant position at Sutherland is up to ₹5 LPA (as per Glassdoor).

Is experience required for the Customer Service Consultant role at Sutherland?

Sutherland welcomes both freshers and experienced candidates for the Customer Service Consultant role.

What are the key responsibilities of a Customer Service Consultant at Sutherland?

Responsibilities include developing outstanding customer service skills, participating in live chat sessions, and providing basic troubleshooting on various products and services through inbound calls.

What qualifications are required for the Customer Service Consultant role at Sutherland?

Candidates should be 12th Pass or Any Graduate from any stream to be eligible for the Customer Service Consultant position

What skills are preferred for candidates applying for the Customer Service Consultant position at Sutherland?

Preferred skills include excellent verbal and written communication skills.

What is the structure of the Sutherland selection process?

The Sutherland selection process includes online application, resume screening, online assessments, phone screening, technical interviews, offer, background check, and onboarding.