The Sutherland Walk-in Drive in Navi Mumbai is hiring Customer Support Associates for an international non-voice (email) process. There are 50 openings, and graduate freshers are welcome.

Weekends off: this role has fixed Saturday and Sunday offs, which is rare in BPO jobs. The in-hand pay is ₹18,000 to ₹22,000 a month.

Sutherland Walk-in Drive in Navi Mumbai: Job Details

Company Sutherland Global Services
Job Role Customer Support Associate – Non-Voice (Email)
Qualification Graduate
Experience Freshers or 1 to 2 years
Salary ₹18,000 to ₹22,000 in-hand per month (as listed by Sutherland)
Working Days 5 days, fixed Saturday and Sunday off
Employment Type 6-month contract, extendable on performance
Job Location Airoli, Navi Mumbai (work from office)
Walk-in Date 19 October 2026
Openings 50

Sutherland Walk-in Drive in Navi Mumbai: Date, Time and Venue

Date Monday, 19 October 2026
Time 1:00 PM to 5:00 PM
Venue Sutherland Global Services, 5th Floor, Liberty Tower, Reliable Plaza, Airoli, Navi Mumbai
HR Contact Afreen, 8097597439

Job Role

You’ll help international customers over email. The listed duties are:

  • Handling customer queries through email
  • Giving correct and timely solutions
  • Keeping proper records and following process rules
  • Maintaining quality and customer satisfaction
  • Meeting productivity targets

About the contract: the job starts as a 6-month contract. Sutherland says it can be extended based on your performance.

Eligibility for the Sutherland Walk-in Drive in Navi Mumbai

  • Graduate in any stream
  • Freshers welcome; 1 to 2 years of experience also fine
  • Good written English
  • Basic computer and typing skills
  • Comfortable with rotational shifts and working from office
  • Immediate joiners preferred

Documents to Carry

  • Updated resume (2 copies)
  • Aadhaar card and PAN card
  • Degree certificate or final marksheet
  • One passport-size photo

Sutherland Walk-in Drive in Navi Mumbai: Selection Process

Sutherland says there are 2 interview rounds. For email support, these usually are:

  1. HR round
  2. Written or email-writing test with an operations interview

Tips to Crack the Sutherland Walk-in Drive in Navi Mumbai

  • Practise writing a short, polite reply to an angry customer email.
  • Check your grammar and spelling. Small mistakes stand out in email jobs.
  • Type a few paragraphs daily to build speed and accuracy.
  • Tell HR you can join soon. Immediate joiners get preference.
  • Reach early in the afternoon slot to avoid a long queue.

About Sutherland

Sutherland is a global digital transformation and customer experience company with over 35 years in the business. It runs support for many international brands from Indian hubs like Navi Mumbai, Chennai and Hyderabad. The Sutherland Walk-in Drive in Navi Mumbai is for its email support team at Airoli.

Visit the Sutherland website to learn more.

How to Attend the Sutherland Walk-in Drive in Navi Mumbai

Go to the venue in the table above during walk-in hours with your resume and ID. Ask for HR Afreen at the reception. You can call her if you need directions.

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Quick Clarity: Sutherland Walk-in Drive in Navi Mumbai

Can freshers attend the Sutherland walk-in drive in Navi Mumbai?

Yes. Graduate freshers are welcome, and people with 1 to 2 years of experience can also apply.

Is it a voice job?

No. It’s a non-voice role where you handle customer emails.

What is the salary?

Sutherland has listed ₹18,000 to ₹22,000 in-hand per month.

Is this a permanent job?

It starts as a 6-month contract that can be extended based on performance.

Are weekends off?

Yes. Saturday and Sunday are fixed offs.

How many rounds are there?

Sutherland has mentioned 2 interview rounds.

Monday Plan

Print your resume, practise one sample email and keep your ID ready. That’s all you need for the Sutherland Walk-in Drive in Navi Mumbai.

Disclaimer

One last note: Job4freshers isn’t connected to Sutherland in any way. We’ve shared what Sutherland posted on 16 October 2026. Sutherland never asks for money to hire, so steer clear of anyone who does.