Citi Career Fresher for Ops Support Analyst | Apply Now!

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Responsibilities of a Ops Support Analyst at Citi

Ops Support Analyst at Citi contribute to business success by:

• Perform business analysis and documentation of the current and future state of Client Reports and Advices (client communication letters, notices, and confirms)
• Provide regular status updates for all project participants and create presentations for steering committee updates
• Work with various Legal & Compliance teams to obtain sign-off on all regulatory business requirements
• Serve as primary liaison between the key business stakeholder and technology, including recommending business priorities by advising stakeholders on options, risks, costs, prioritizations, and delivery timelines
• Recommend business priorities by advising stakeholders on options, risks, costs, prioritizations, and delivery timelines
• Create and facilitate training sessions, webcast demos and write User Acceptance Test scripts and business scenarios against specified requirements
• Create, manage and maintain project plans and act as the project manager for all follow ups across various departments
• Work on multiple projects in parallel focusing on continued delivery of regulatory client deliverables, such as legal statements/performance reporting/advices/letters/notices
• Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Eligibility Criteria for Citi Career 2025

Candidates applying for the Delivery Analyst position must meet these requirements:

• Education: Bachelor’s degree or equivalent experience.

Meeting these criteria qualifies candidates for further selection stages.

Preferred Skills for Candidates

Citi values a mix of technical, analytical, and interpersonal skills, including:

• Previous relevant experience preferred
• Proficient in Microsoft Office
• General knowledge of client reporting across the industry and our competitors
• Working knowledge of SQL environments and database queries
• Proven organization and time management skills
• Demonstrated problem-solving and decision-making skills
• Consistently demonstrates clear and concise written and verbal communication skills

Citi Career Selection Process

The Citi recruitment process is structured to identify top talent through multiple stages.

Step-by-Step Selection Stages

1. Application Submission: Candidates apply via Citi’s careers portal or job platforms.
2. Resume Screening: HR evaluates resumes based on qualifications and experience.
3. Online Assessments: Aptitude and situational judgment tests may be required.
4. Initial Interview: A phone or video interview to understand the candidate’s background and motivations.
5. Technical Interviews: Role-specific interviews to assess problem-solving and domain knowledge.
6. Behavioral Interviews: Assess cultural fit, teamwork, and alignment with Citi’s values.
7. Case Study/Assessment Center (if applicable): Group exercises to demonstrate analytical and collaboration skills.
8. Final Interview: A discussion with senior managers or decision-makers.
9. Job Offer: Successful candidates receive a formal offer detailing compensation and benefits.
10. Onboarding: Orientation and training for new hires.

Why Join Citi?

Citi offers a range of benefits and growth opportunities:

• Healthcare Benefits: Comprehensive health insurance for employees and families.
• Professional Development: Access to training programs and career growth resources.
• Financial Benefits: Savings plans, investment options, and retirement benefits.
• Work-Life Balance: Supportive policies, including parental leave.
• Networking Opportunities: Connect with industry leaders and experts.

About Citi

Citi, or Citigroup Inc., is a global financial services corporation with over 200 years of history. It serves as a trusted partner for clients worldwide, delivering financial services that foster growth and economic progress. Citi offers services such as asset safeguarding, lending, and payment solutions, and is recognized for its innovative approach to global banking.

How to Apply for Citi Career 2025

To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:

1. Click on the “Apply here” button provided below. You will be redirected to the official career page.
2. Click on “Apply”.
3. If you have not registered before, create an account.
4. After registration, log in and fill in the application form with all the necessary details.
5. Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
6. Verify that all the details entered are correct.
7. Submit the application form after verification.

If you face any issues while applying. Do let us know in the comment section.