The Firstsource Chat Walk-in Drive in Hyderabad is hiring Customer Support Executives for an international chat process. 12th pass candidates, graduates and postgraduates can attend, freshers are welcome, and pay is ₹3.25 LPA to ₹5 LPA.
Fix the internet, one chat at a time: You’ll help customers with Wi-Fi, router and internet problems over chat. Firstsource has 100 openings for this three-day drive and offers a one-way cab.
Firstsource Chat Walk-in Drive in Hyderabad: Job Details
| Company | Firstsource Solutions |
| Job Role | Customer Support Executive (International Chat) |
| Qualification | 12th pass, any graduate or postgraduate |
| Experience | Freshers to 3 years in BPO |
| Salary | ₹3.25 LPA to ₹5 LPA plus incentives |
| Job Location | Hyderabad (work from office) |
| Walk-in Date | 16th to 18th November 2026 |
| Openings | 100 |
Firstsource Chat Walk-in Drive in Hyderabad: Date, Time and Venue
| Date | Monday, 16th November to Wednesday, 18th November 2026 |
| Time | 10:00 AM to 1:00 PM |
| Venue | Firstsource, 5th Floor, Block 1, Survey No. 142, BSR Builders LLP IT SEZ, Nanakramguda Village, Serilingampalle, Hyderabad 500032 |
| HR Contact | Shahid |
Job Role
You’ll support international customers over chat. The listed duties are:
- Handling several customer chats at the same time
- Solving issues with Wi-Fi, routers, modems and internet connections
- Recording each interaction and its resolution in the system
- Suggesting relevant products, services or upgrades
- Meeting quality, productivity and customer satisfaction targets
The job runs on 24×7 rotational shifts, five days a week with two rotational offs, and includes a one-way cab.
Eligibility for the Firstsource Chat Walk-in Drive in Hyderabad
- 12th pass, any graduate or postgraduate
- Freshers and up to 3 years of BPO experience
- Excellent written and spoken English
- Basic MS Office (Outlook, Word, Excel)
- Ready for 24×7 rotational shifts
- Ready to work from the office
Documents to Carry
- Updated resume (2 copies)
- A valid government ID (Aadhaar, PAN, passport or driving licence)
- Latest education marksheet
- Experience letters, if any
Firstsource Chat Walk-in Drive in Hyderabad: Selection Process
Firstsource hasn’t listed the rounds. Its chat process drives usually include:
- HR screening
- Typing and written English test
- Operations round
Tips to Crack the Firstsource Chat Walk-in Drive in Hyderabad
- Practise typing fast and clean. Chat roles need both.
- Learn basics like restarting a router, Wi-Fi bands and IP address.
- Practise handling two short chats at once.
- Know a simple way to suggest an upgrade politely.
- Reach by noon. Walk-in hours end at 1 PM.
About Firstsource
Firstsource Solutions is a global business process management company and part of the RP-Sanjiv Goenka Group, serving clients in telecom, healthcare and banking across the US, UK and India. Its Hyderabad centres run voice and chat teams. The Firstsource Chat Walk-in Drive in Hyderabad hires for a telecom chat team.
Visit the Firstsource website to learn more.
How to Attend the Firstsource Chat Walk-in Drive in Hyderabad
Go to the venue in the table above on any drive day during walk-in hours with your resume and ID.
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Chat Support FAQs: Firstsource Chat Walk-in Drive in Hyderabad
Can 12th pass candidates attend the Firstsource chat walk-in drive in Hyderabad?
Yes. 12th pass candidates, graduates and postgraduates can attend.
Can freshers apply?
Yes. Freshers and people with up to 3 years of BPO experience can attend.
What is the salary?
Firstsource has listed ₹3.25 LPA to ₹5 LPA, plus performance incentives.
What kind of issues will I handle?
Wi-Fi, router, modem and internet connectivity problems over chat.
Is cab facility given?
Yes. A one-way cab is provided.
How many openings are there?
The listing shows 100 openings.
Type, Solve, Grow
Strong pay, a chat role and 100 seats. If your written English is good, walk in to the Firstsource Chat Walk-in Drive in Hyderabad.
Disclaimer
Please note: Job4freshers has no link with Firstsource. These details are from Firstsource’s Naukri listing posted on 12th November 2026. Firstsource never asks for money at any hiring stage.
