The Firstsource Walk-in Drive in Hyderabad is back on Friday, 13 November, hiring Customer Support Associates for an international voice process. You only need to be 12th pass to attend, and freshers who speak good English are welcome.
100 openings, ₹3.25 to 5 LPA: This time Firstsource has listed a salary of ₹3.25 LPA to ₹5 LPA. The walk-in is at its office in the BSR IT SEZ, Nanakramguda, from 10 AM to 1 PM.
Firstsource Walk-in Drive in Hyderabad: Job Details
| Company | Firstsource Solutions |
| Job Role | Customer Support Associate / Senior Customer Support Associate (International Voice) |
| Qualification | 10+2, any graduate or postgraduate |
| Experience | Freshers and up to 4 years in customer service |
| Salary | ₹3.25 LPA to ₹5 LPA (as listed by Firstsource) |
| Job Location | Nanakramguda, Hyderabad (work from office) |
| Walk-in Date | 13 November 2026 |
| Openings | 100 |
Firstsource Walk-in Drive in Hyderabad: Date, Time and Venue
| Date | Friday, 13 November 2026 |
| Time | 10:00 AM to 1:00 PM |
| Venue | Firstsource Solutions, 5th Floor, Block 1, Survey No. 142, BSR Builders LLP IT SEZ, Nanakramguda Village, Serilingampally, Hyderabad, Telangana 500032 |
| Contact Person | Shahid |
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Job Role
You’ll take inbound calls from customers abroad and sort out their problems. The duties listed are:
- Answering inbound customer service calls
- Understanding each customer’s concern and giving a correct, quick resolution
- Handling questions on products, services, billing and accounts
- Following process, compliance and customer service guidelines
- Meeting targets for quality, productivity, attendance and customer experience
- Recording every call accurately in the system
It’s a 24/7 US rotational shift, 5 days a week, with 2 rotational week-offs. Firstsource provides a one-way cab and a performance-based incentive programme.
Eligibility for the Firstsource Walk-in Drive in Hyderabad
- 10+2 (12th pass), any graduate or postgraduate
- Freshers can attend, and so can people with customer service experience
- Excellent spoken English with a clear, confident voice
- Good listening and problem-solving skills
- Basic computer knowledge and decent typing
- Ready for US rotational shifts, including nights
Documents to Carry
- Two copies of your updated resume
- Aadhaar card and PAN card
- 12th marksheet, and degree certificate if you have one
- Two passport-size photos
- Experience or relieving letter, if any
Firstsource Walk-in Drive in Hyderabad: Selection Process
Firstsource hasn’t listed the rounds. Its voice process walk-ins usually have:
- HR round
- Voice and accent assessment (often an online test)
- Operations round
Tips to Crack the Firstsource Walk-in Drive in Hyderabad
- Practise speaking English out loud for a few days. The voice test checks clarity and pace.
- Prepare a simple answer for “How would you calm down an angry customer?”
- Be clear that you’re fine with US night shifts.
- Reach by 10 AM. The window closes at 1 PM.
- Carry a photo ID, as you’ll need it to enter the SEZ building.
About Firstsource
Firstsource Solutions is an RP-Sanjiv Goenka Group company and one of India’s major business process management firms. It handles customer service, collections and back-office work for clients in banking, healthcare, telecom and media across the US, UK and other countries. The Firstsource Walk-in Drive in Hyderabad fills its international customer support team.
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Good to Know: Firstsource Walk-in Drive in Hyderabad
When is the Firstsource walk-in drive in Hyderabad?
Friday, 13 November 2026, from 10:00 AM to 1:00 PM.
Do I need a degree?
No. Firstsource accepts 10+2 (12th pass), graduates and postgraduates.
What is the salary?
Firstsource has listed ₹3.25 LPA to ₹5 LPA for this drive.
What are the shift timings?
It is a 24/7 US rotational shift, 5 days a week with 2 rotational week-offs.
Is transport provided?
Yes. Firstsource offers a one-way cab.
Who is the contact person?
Shahid, from Firstsource’s HR team.
Log In to Your Career
A big BPO, 100 seats, a better salary range and only 12th pass needed. If your English is good, give the Firstsource Walk-in Drive in Hyderabad a try.
Disclaimer
Please note: Job4freshers is not part of Firstsource Solutions. This post is based on Firstsource’s listing on Naukri, checked on 12 November 2026. Firstsource never charges fees for interviews or jobs, so don’t pay anyone who asks.
