Genpact Walkin Drive 2025: Genpact is inviting candidates to a Walkin Drive in Hyderabad for freshers in the field of Chat Process. If you are a fresh graduate this could be your chance to kickstart your career in the IT Services. The Genpact Walkin Interview is scheduled for 5th October 2025. Interested and eligible candidates can read more details below
About Genpact :
Genpact is an American professional services firm legally domiciled in Bermuda with its headquarters in New York City, New York. The company currently employs more than 100,000 people and provides services to clients in over 30 countries worldwide.
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Genpact Walkin drive 2025 – Overview:
| Company Name | Genpact |
| Post Name | International Chat Process |
| Salary | up to ₹5 LPA* (Expected) |
| Experience | Fresher |
| Batch | 2020/2021/2022/2023/2024/2025 |
| Category | Walkin |
| Job Location | Hyderabad |
| Website | Genpact.com |
| Walkin Date | 9th September 2025 |
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Always read details carefully before applying.
Genpact Walkin Drive in Hyderabad – Responsibilities:
- Handle multiple chats at the same time (3+ Active Chats simultaneously)
- Respond to the customer queries & issues in timely manner
- Provide solution to the customer basis the available help articles and within the policies
- Replicate customers issue and report necessary bugs/suggestions/ideas
- Provide excellent services to the customers
- Work closely with internal departments to provide the required information/support to the customer
- Support technical queries related to Domain, Hosting, Server, SSL, Email, Site Lock, Site backup, or any other such product that is owned by end customer
- Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
- Maintain a deep understanding of client process and policies\
- Upskill to enhance the knowledge time to time and offer support
- Upsell existing and sell the relevant/next logical products to the new customers basis their business need/nature of business
- Respond to customer queries and customer’s concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and escalate product bugs
Genpact Walkin drive 2025 – Qualifications
- Graduation in any discipline (except law)
- Freshers are eligible(Only 2020-2025 pass-outs) (Candidate should have marksheets handy)
- Must possess knowledge of Email Clients & Basics of Internet Technology (Websites, Domains, Hosting, Browsers, Security, etc.)
- Relevant experience in Customer Support through Phone and good in basic technical skills & Sales techniques
Preferred skill:
- Effective probing skills and analyzing / understanding skills
- Analytical skills with customer centric approach
- Excellent proficiency with written English and with neutral English accent
Genpact Walkin Drive Details
- Walkin Date: 9th September 2025
- Walkin Time: 11.30 AM – 1.00 PM
Genpact Walkin Drive Address
Genpact, Plot No. 14/45, IDA Uppal, Habsiguda, Hyderabad 500079
Note: Please carry below documents with you:
1. 3 copies of updated resume
2. 3 Passport size photographs
3. Original Aadhar card
4. 2 copies of Aadhar card
5. Pay-slip (if applicable)
What is the role of an Accounts Payable professional at Genpact?
An Accounts Payable professional at Genpact is responsible for processing purchase orders, invoices, reconciling work, allocating tasks, managing vendor payments, and more.
What qualifications are required for the Genpact Walkin Drive in Hyderabad?
Candidates must have a Bachelor's degree in Commerce (B.Com), Master's degree in Commerce (M.Com), or Bachelor of Business Administration (BBA) in any specialization.
Is there a specific experience requirement for this role?
Genpact is looking for candidates with 0 to 2 years of experience.
What are the key responsibilities related to invoice processing and expense reports?
Candidates may inquire about the specific tasks involved in processing invoices and employee expense reports.
What is the expected salary range for this role, and does it vary based on experience?
Candidates may want to know more about the expected salary and whether it depends on the candidate's years of experience.
Can you provide more details about the walk-in interview date and location?
The walk-in interview is scheduled for October 5, 2023, in Hyderabad. Candidates may want to know the exact venue and any specific instructions for the interview.
