Reliance Jio has announced its recruitment for a Non Voice- Customer Care Executive role as its Off Campus 2026 hiring. This opportunity is open to eligible candidates for the Delhi 6 Location. Below are the complete details, including qualification, responsibilities, selection process, and application steps.

About Jio:

Reliance Jio Infocomm Limited is India’s largest telecommunications company and digital services provider, serving over 500 million subscribers. Headquartered in Navi Mumbai, Maharashtra, it is a subsidiary of Jio Platforms under Reliance Industries. Jio completely transformed the Indian digital landscape by launching with free 4G data and calling services.

Jio Off Campus 2026:

Company Name Reliance Jio
Post Name Customer Care Executive
Expected Salary up to 4.8 LPA*
Job Location Delhi
JobType Freshers/ Experienced
Website  jio.com

*The salary/stipend may vary depending on industry estimates as the salary is not officially disclosed by the company. We do not guarantee the accuracy of the stated amount.

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What a Customer Care Executive at Jio actually does:

  • Manage customer interactions as per assigned roster and guidelines.
  • Demonstrate ownership on calls when contacted by customer
  • Respond to customers with appropriate tone and language.
  • Offer a solution-based approach for all customer interactions
  • Educate customers whenever possible to enhance their experience.
  • Stay updated with product, system, and process knowledge.
  • Adhere to rostered timing, scheduled shifts and activities
  • Capture customer details and data relevant to the call or service
  • Resolve queries within defined timelines.
  • Increase, develop, and retain customer base through relationship building and service
  • Follow all contact center policies, procedures, and compliance requirements.

Jio Off Campus- Eligibility Criteria:

  • 12th Pass / Graduation degree in any discipline

  • Fresher / 6 months – 2 years of experience

Required skills:

  • Computer knowledge
  • English reading and writing
  • Problem-solving skills
  • Customer focus
  • Technical orientation
  • Attention to detail
  • Service mindset.

Who should apply for Jio:

Apply if:

  • Fresher or have up to 2 years of experience
  • Have basic knowledge of customer service / telecom / IT support
  • Willing to work in shifts (including rotational shifts if required)
  • Have a problem-solving mindset and a customer-first approach
  • Comfortable with communication (voice or non-voice roles)

Don’t apply if:

  • Not comfortable working in shifts or rotational schedules
  • Lacks basic communication or computer skills
  • Looking for remote/work-from-home roles (if the role is on-site)
  • Looking for purely technical/development roles (for non-tech positions)

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Jio Recruitment Selection Process:

The Company’s selection process is a structured series of stages designed to identify and hire the most suitable candidates for various roles within the company. Here is an overview of the typical selection process:

  1. Online Application
  2. Resume Screening
  3. Online Assessments (if any)
  4. HR /Technical/Operations Interviews
  5. Offer Letter
  6. Onboarding

The steps may vary depending on the role/ team

 

Why Join Bank?

  • Training and development to help you excel in your career.
  • Coaching and support from experts in your team.
  • A culture of continuous learning to aid progression

How to Apply for Jio Off Campus 2026?

To apply for this Off-Campus Drive, interested candidates must follow the procedure outlined below:

  1. Click on the “Apply here” button provided below. You will be redirected to the official career page.
  2. Click on “Apply”.
  3. If you have not registered before, create an account.
  4. After registration, log in and fill in the application form with all the necessary details.
  5. Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
  6. Verify that all the details entered are correct.
  7. Submit the application form after verification.

If you face any issues while applying. Do let us know in the comment section.

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Disclaimer: The recruitment information provided is for informational purposes only. It has been obtained from the official website of the organization, and we have no affiliation with the company. We do not provide any recruitment guarantees, The hiring process is to be conducted according to the official recruitment procedures of the company. There is no fee charged for providing this job information. For more details, please visit the Privacy Policy page.