Mphasis Off Campus Drive 2024: Mphasis a leading company, is set to conduct an Off Campus Drive in 2024, offering opportunities for freshers to join as Mphasis Technical Support Associate for Bangalore Office. A student with having bachelor’s degree in various disciplines can apply for the Mphasis off campus drive 2024. Interested and eligible candidates can read more details below.

About Mphasis:

Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology know how, domain and process expertise.

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Mphasis Off Campus 2024:

Company Name Mphasis
Post Name Technical Support Associate
Expected Salary up to ₹4-8 LPA *
Job Location Bangalore
Experience Freshers/Experience 
Batch 2024 and before
Last date to apply Apply ASAP

Mphasis Off Campus Responsibilities:

  • Provide professional remote technical support services for client users 
  • Remotely guide users to deal with system and software problems, including system installation, debugging, use, and related software
  • Troubleshoot and diagnose hardware failures, inquire about scheduled spare parts, and coordinate follow-up maintenance.
  • Special cases are upgraded in time, and cooperate with other teams to solve user problems.
  • Clearly and completely record case information in the system according to the process.
  • Find out the user’s usage needs, and recommend upgrading products and configurations to improve the user’s experience.

Mphasis Off Campus Eligibility Criteria:

  • College degree or above
  • Years of experience needed – 0-2 years.

Preferred skill:

  • Good Communication skills, proactive work attitude, strong sense of responsibility and learning ability.
  • Have computer foundation, have a certain understanding of computer operating system, and commonly used software and hardware.
  • Knowledge in customer support

Click here for HR Interview Questions and Answers

Mphasis off Campus Selection Process:

The Mphasis selection process is a structured series of stages designed to identify and hire the most suitable candidates for various roles within the company. Here is an overview of the typical selection process:

  1. Online Application: Start by submitting your resume and application through Mphasis’s official website or other relevant job portals.

  2. Preliminary Screening: The HR team at Mphasis reviews applications to shortlist candidates based on their qualifications and experience.

  3. Online Assessment: Shortlisted candidates may be required to undergo online assessments, which could include aptitude tests, technical tests, and/or coding challenges, depending on the role.

  4. Technical Interview: Successful candidates from the online assessment stage may be invited for a technical interview. This interview is typically conducted by technical experts and may involve discussions about your technical skills, problem-solving abilities, and relevant experience.

  5. HR Interview: Candidates who pass the technical interview may then undergo an interview with the Human Resources team. This interview focuses on assessing your communication skills, cultural fit, and understanding your career aspirations.

  6. Managerial Interview: Depending on the role, there might be a managerial interview to evaluate your ability to work in a team, leadership potential, and your understanding of the specific role and industry.

  7. Reference Check: Mphasis may conduct reference checks to verify your work history and qualifications.

  8. Job Offer: If you successfully navigate through all the stages and meet the company’s requirements, you may receive a job offer.

  9. Onboarding: Once you accept the offer, you will go through the onboarding process, which includes orientation and familiarization with company policies and procedures.

Please note that the specific details of the Mphasis selection process may vary based on the role, location, and the hiring team’s preferences. It’s essential for candidates to carefully review the job description and follow any instructions provided during the application process. Preparation for technical interviews and assessments is crucial to excel in the selection process.

Why Join Mphasis?

  • Industry leading healthcare
  • Educational resources
  • Savings and investments
  • Maternity and paternity leave
  • Opportunities to network and connect

How to Apply for Mphasis Off Campus Drive 2024?

To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:

  1. Click on the “Apply here” button provided below. You will be redirected to the official career page.
  2. Click on “Apply”.
  3. If you have not registered before, create an account.
  4. After registration, log in and fill in the application form with all the necessary details.
  5. Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
  6. Verify that all the details entered are correct.
  7. Submit the application form after verification.

If you face any issues while applying. Do let us know in the comment section.


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What is the role of a Technical Support Associate at Mphasis?

Technical Support Associates provide professional remote technical support services for client users, troubleshoot and diagnose hardware and software problems, and guide users to resolve system issues.

What skills are required for the Mphasis Technical Support Associate role?

Skills required include good communication skills, a proactive work attitude, a strong sense of responsibility, learning ability, and knowledge in customer support.

What are the key responsibilities of a Technical Support Associate at Mphasis?

Key responsibilities include providing technical support services, troubleshooting hardware and software problems, coordinating follow-up maintenance, recording case information, and recommending product upgrades.

What is the eligibility criteria for the Mphasis Technical Support Associate role?

The eligibility criteria include a college degree or above and 0-2 years of experience.

What is the selection process for the Mphasis Technical Support Associate role?

The selection process includes an online application, preliminary screening, online assessment, technical interview, HR interview, managerial interview, reference check, job offer, and onboarding.

Is prior experience required for the Mphasis Technical Support Associate role?

Prior experience is not required, but 0-2 years of experience is preferred.

Disclaimer: The recruitment information provided is for informational purposes only. It has been obtained from the official website of the organization, and we have no affiliation with the company. We do not provide any recruitment guarantees, The hiring process is to be conducted according to the official recruitment procedures of the company. There is no fee charged for providing this job information. For more details, please visit the Privacy Policy page.