Optum Off Campus 2023: Are you a recent graduate looking for a promising career opportunity? Optum invites you to join their Off Campus 2023 Recruitment Drive. they are actively seeking candidates for the role of Customer Service Representative. To qualify, you should hold a bachelor’s degree. Optum Job Openings in 2023 provide a gateway to the dynamic IT industry for emerging talent. If you are looking to kickstart your career with Optum. Don’t miss out on the chance you’ve been waiting for! For additional information, please refer to the section below.

About Optum:

Optum is a health services and innovation company on a mission to help people live healthier lives and to help make the health system work better for everyone.Optum, part of the UnitedHealth Group family of businesses, is powering modern health care by connecting and serving the whole health system across 150 countries.

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Optum Recruitment 2023:

Company Name Optum
Post Name Customer Service Representative
Salary up to ₹3.2 LPA*(Expected)
Experience Fresher
Job Location Hyderabad
official Website optum.com
Last date to apply Apply ASAP

Optum Off Campus 2023 – Job Responsibilities

  • Take chat messages per day from customers who have questions about their health benefits 
  • Support secure email inquiries
  • Use personality and our tools to help customers through the health care benefits available to them.
  • Communicate online in a conversational manner that promotes dialogue and establishes rapport. Associate must avoid poor grammar, misstatements, or lengthy explanation. Online writing necessitates that associate have an aptitude for knowing when to apply the “dos and don’ts” of online communication.
  • Type at a reasonable pace, 30-35 words a minute (WPM). 
  • Provide product information, use service engagement skills, and efficiently use service resources. 
  • Technology comfort and know-how: Associate must be adept at using the Associate Workspace, other technology, and automation tools. 
  • App, Website, and SMS savvy: Consumers who accept an engagement will have high expectations of the associate’s knowledge. Associate will need to maintain a high level of familiarity with the digital property the consumer is using.
  • Read between the lines.” Visitors don’t necessarily have good writing skills and advocates may have to interpret what the visitor is really asking by responding with a clarifying question or statement.
  • Adapt to continual change as the department fine-tunes the messaging program. 
  • Maintain a healthy brand-to-consumer relationship that benefits the consumer.
  • Communicate with consumers primarily through messaging.
  • Unlike other forms of communication, messaging grants both you and the consumer time flexibility, and keeps you connected even after the immediate question has been answered.
  • The result is a superior customer service experience for the consumer, and a superior professional experience for you – where you can personalize your interactions and have a meaningful impact on our business.

Optum Off Campus 2023 – Education Qualifications

  • Any Graduate (Excluding B tech/MCA)

Optum Job Openings 2023 skill Requirements:

  • Excellent interpersonal and business communication skills – verbal and written
  • General knowledge of computers and business operations
  • Should have a minimum typing speed of 30-35 Words Per Minute

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How to Apply for Optum Careers 2023?

To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:

  1. Click on the “Apply here” button provided below. You will be redirected to the official career page.
  2. Click on “Apply”.
  3. If you have not registered before, create an account.
  4. After registration, log in and fill in the application form with all the necessary details.
  5. Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
  6. Verify that all the details entered are correct.
  7. Submit the application form after verification.

If you face any issues while applying. Do let us know in the comment section.


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What is the expected salary range for the Customer Service Representative role at Optum?

The expected salary for the Customer Service Representative position at Optum is up to ₹3.2 LPA.

What are the educational qualifications required for the Customer Service Representative position at Optum?

Any graduate can apply for the Customer Service Representative role at Optum, excluding those with a B.Tech or MCA degree.

Is prior work experience required for the Support Analyst role at Oracle Off Campus 2023?

No, the position is open to candidates with 0-2+ years of experience, which includes both freshers and those with some experience.

What are the essential skills needed for the Customer Service Representative position at Optum?

The key skills required include excellent interpersonal and business communication skills, general knowledge of computers and business operations, and a minimum typing speed of 30-35 Words Per Minute.