Kuku FM Off Campus 2024: Kuku FM a leading company, is set to conduct an Off Campus Drive in 2024, offering opportunities for freshers to join as Customer Support Associate. A student with having bachelor’s degree in various disciplines can apply for the Kuku FM off campus drive 2024. Interested and eligible candidates can read more details below.
About Kuku FM:
Kuku FM is a vernacular podcast & audio storytelling platform where you can listen to stories, talks, news & more. Kuku FM is currently available in Hindi and we are working towards supporting multiple languages in the coming months. We are the world’s largest Hindi audio storytelling platform. Started by IIT alumni, Kuku FM has grown to a product with 6 million users & a 4.9 stars+ user rating.
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Kuku FM Off Campus 2024:
Company Name | Kuku FM |
Post Name | Customer Support Associate |
Expected Salary | up to ₹4 LPA* |
Job Location | Work From Home |
JobType | Freshers/Experience |
Batch | 2024 and before |
Website | Kuku FM.com |
Last date to apply | Apply ASAP |
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Always read details carefully before applying.
Kuku FM Career 2024 Responsibilities:
- Provide exceptional customer service through phone calls, chat, and email channels.
- Address and resolve customer inquiries, issues, and complaints promptly and professionally.
- Maintain a thorough understanding of our products and services to effectively assist customers.
- Collaborate with team members to ensure a seamless customer experience.
- Accurately document customer interactions and transactions in the CRM system.
- Follow up with customers to ensure their issues are resolved to their satisfaction.
- Assist in identifying and implementing process improvements to enhance the customer experience.
- Stay updated with company policies, procedures, and product knowledge.
- Utilize various tools and software to manage customer support efficiently.
Kuku FM Off Campus 2024 Eligibility Criteria:
- Any Graduate from any stream.
Preferred skill:
- Excellent communication skills, both verbal and written.
- Proficiency in English and Hindi.
- Team-oriented with a collaborative mindset.
- Comfortable with a blended process (phone calls, chat, and email support).
- Strong problem-solving skills and the ability to think on your feet.
- Ability to manage time effectively and prioritize tasks.
- Basic computer skills and familiarity with CRM systems and other customer support tools.
- Previous experience in a customer support role is preferred but not mandatory.
- Ability to handle all types of users with patience and professionalism.
- Strong organizational skills and attention to detail.
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Kuku FM Off Campus Selection Process:
The Kuku FM selection process is a structured series of stages designed to identify and hire the most suitable candidates for various roles within the company. Here is an overview of the typical selection process:
- Online Application: The process begins with candidates submitting their applications through Kuku FM official careers website. Providing accurate and comprehensive information on your resume and application is essential.
- Resume Screening: The Company recruitment team reviews all incoming applications and resumes to assess whether candidates meet the basic qualifications and requirements for the position.
- Online Assessments: Depending on the role, candidates may be required to complete online assessments or tests to evaluate their technical skills, knowledge, and problem-solving abilities. These assessments can cover a wide range of topics, including coding, problem-solving, and domain-specific knowledge.
- Technical Interviews: For technical positions, candidates typically participate in one or more technical interviews. These interviews assess a candidate’s technical expertise, coding skills, problem-solving capabilities
- Offer: If a candidate successfully navigates all interview stages and reference checks, they will receive a formal job offer. The offer will include details such as compensation, benefits, and other terms of employment.
- Background Check: Candidates who accept the offer may undergo a background check as part of the final hiring process.
- Onboarding: After accepting the offer and completing all pre-employment checks, candidates will participate in the Kuku FM onboarding process. This includes orientation, training, and integration into the team.
Please note that the specific details of the Kuku FM selection process may vary based on the role, location, and the hiring team’s preferences. It’s essential for candidates to carefully review the job description and follow any instructions provided during the application process. Preparation for technical interviews and assessments is crucial to excel in the selection process.
Why Join Kuku FM?
- Work-life balance: Competitive pay, comprehensive benefits, and flexible work schedules
- Professional development: Job training, conferences, and opportunities for career advancement
- Financial and retirement: 401(k) and performance bonuses
- Child care and parental leave: Adoption assistance
- Office perks: Company-sponsored outings
- Health insurance and wellness: Dental insurance
- Vacation and time off: Paid volunteer time
How to Apply for Kuku FM Off Campus 2024?
To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to the official career page.
- Click on “Apply”.
- If you have not registered before, create an account.
- After registration, log in and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Verify that all the details entered are correct.
- Submit the application form after verification.
If you face any issues while applying. Do let us know in the comment section.
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Disclaimer: The recruitment information provided is for informational purposes only. It has been obtained from the official website of the organization, and we have no affiliation with the company. We do not provide any recruitment guarantees, The hiring process is to be conducted according to the official recruitment procedures of the company. There is no fee charged for providing this job information. For more details, please visit the Privacy Policy page.
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