Salesforce Off Campus Drive 2024: Salesforce a leading company, is set to conduct an Off Campus Drive in 2024, offering opportunities for freshers to join as Salesforce Engineer for Bangalore Office. A student with having bachelor’s degree in various disciplines can apply for the Salesforce off campus drive 2024. Interested and eligible candidates can read more details below.

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Salesforce Off Campus 2024:

Company Name Salesforce 
Post Name Associate Technical Support Engineer
Expected Salary up to ₹8 LPA *
Job Location Hyderabad
Experience Freshers/Experience 
Batch 2024 and before
Website  Salesforce.com
Last date to apply Apply ASAP

Salesforce Off Campus Responsibilities:

  • Provide expert-level technical support via phone and web to Salesforce Marketing Cloud customers
  • Manage support cases on a daily basis, including transfers from other regions
    Track and maintain all customer communications and case documentation in the Service Cloud.
  • Respond to customer-reported issues in a timely manner, per service level agreements.
  • Communicate progress of resolution/status in a timely fashion, per service level agreements.
  • Manage escalations and expectations, for both customers and internal staff
    Collaborate with technical support teams in other Salesforce Clouds as needed
  • Identify situations where professional services may be warranted
  • Follow established support processes and procedures
  • Identify improvements for improved customer experience
  • Assist clients in optimizing their use of the application platform via workflow guidance or by identifying automation, proactive monitoring, and integration opportunities.
  • May require work outside of normal business hours, holidays, and some weekends as this role is an on-call position

Salesforce Off Campus Eligibility Criteria:

  • Bachelors or Master’s degree

Preferred skill:

  • Proficient in Microsoft Office Suite.  Statistical analysis tools are a plus.
  • Have knowledge of Networking, WiFi, Cloud, and programming skills
  • Show innovation through unique ideas and propose them to the team.
  • Strong verbal and written communication skills
  • Strong analytical skills with the ability to properly present data/results to the appropriate target audience
  • Motivated, risk averse attitude, detail-oriented, critical thinker with analytical problem-solving skills.

Click here for HR Interview Questions and Answers

Salesforce off Campus Selection Process:

The Salesforce selection process is a structured series of stages designed to identify and hire the most suitable candidates for various roles within the company. Here is an overview of the typical selection process:

  1. Online Application: The process begins with candidates submitting their applications through Salesforce official careers website. Providing accurate and comprehensive information on your resume and application is essential.
  2. Resume Screening: The Millennium recruitment team reviews all incoming applications and resumes to assess whether candidates meet the basic qualifications and requirements for the position.
  3. Online Assessments: Depending on the role, candidates may be required to complete online assessments or tests to evaluate their technical skills, knowledge, and problem-solving abilities. These assessments can cover a wide range of topics, including coding, problem-solving, and domain-specific knowledge.
  4. Technical Interviews: For technical positions, candidates typically participate in one or more technical interviews. These interviews assess a candidate’s technical expertise, coding skills, problem-solving capabilities
  5. Offer: If a candidate successfully navigates all interview stages and reference checks, they will receive a formal job offer. The offer will include details such as compensation, benefits, and other terms of employment.
  6. Background Check: Candidates who accept the offer may undergo a background check as part of the final hiring process.
  7. Onboarding: After accepting the offer and completing all pre-employment checks, candidates will participate in the Salesforce onboarding process. This includes orientation, training, and integration into the team.

Please note that the specific details of the Millennium selection process may vary based on the role, location, and the hiring team’s preferences. It’s essential for candidates to carefully review the job description and follow any instructions provided during the application process. Preparation for technical interviews and assessments is crucial to excel in the selection process.

Why Join Salesforce?

  • Industry leading healthcare
  • Educational resources
  • Savings and investments
  • Maternity and paternity leave
  • Opportunities to network and connect

How to Apply for Calix Off Campus Drive 2024?

To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:

  1. Click on the “Apply here” button provided below. You will be redirected to the official career page.
  2. Click on “Apply”.
  3. If you have not registered before, create an account.
  4. After registration, log in and fill in the application form with all the necessary details.
  5. Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
  6. Verify that all the details entered are correct.
  7. Submit the application form after verification.

If you face any issues while applying. Do let us know in the comment section.

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What is the role of an Associate Technical Support Engineer at Salesforce?

The Associate Technical Support Engineer provides expert-level technical support to Salesforce Marketing Cloud customers via phone and web.

What is the expected salary for an Associate Technical Support Engineer at Salesforce?

The expected salary for an Associate Technical Support Engineer at Salesforce is up to ₹8 LPA.

Is experience required for the Associate Technical Support Engineer position at Salesforce?

Freshers and experienced candidates are eligible to apply.

What is the eligibility criteria for the Associate Technical Support Engineer position at Salesforce?

Candidates should have a Bachelor's or Master’s degree.

What are the preferred skills for the Associate Technical Support Engineer position at Salesforce?

Preferred skills include proficiency in Microsoft Office Suite, knowledge of Networking, WiFi, Cloud, and programming skills, strong communication skills, and strong analytical skills.

What are the key responsibilities of an Associate Technical Support Engineer at Salesforce?

Key responsibilities include providing technical support to customers, managing support cases, tracking customer communications, responding to customer-reported issues, managing escalations, collaborating with technical support teams, and identifying improvements for customer experience.

What is the selection process for the Associate Technical Support Engineer position at Salesforce?

The selection process includes an online application, resume screening, online assessments, technical interviews, offer, background check, and onboarding.

Disclaimer: The recruitment information provided is for informational purposes only. It has been obtained from the official website of the organization, and we have no affiliation with the company. We do not provide any recruitment guarantees, The hiring process is to be conducted according to the official recruitment procedures of the company. There is no fee charged for providing this job information. For more details, please visit the Privacy Policy page.