Tech Mahindra Recruitment has announced a job notification for the post of Technical Support Executive for the Pune, India locations. Both Bachelor’s and Master’s degree candidates can apply for off campus placements with Tech Mahindra. Interested and eligible candidates are encouraged to apply before the specified deadline. The detailed eligibility criteria, application process, and registration information are provided below.

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Tech Mahindra Recruitment drive 2023:

Company Name Tech Mahindra
Post Name  Associate/ Senior Technical Support
Salary up to ₹2.8 LPA to 6 LPA* (Glassdoor)
Experience Fresher/Experienced
Job Location Pune / Hyderabad
Batch 2023/22/21/20/19/18

Job Responsibilities:

  • Responsible for responding to customer requests, including but not limited to, answering calls via a phone queue, customer emails, chat support requests etc
  • Support end-user devices/ peripherals, including but not limited to computer hardware, operating systems, communications, software applications, data processing and security
  • Support activities include supporting end users accepting IT break-fix requests from customers across customers multiple entry points, fix issue resolution or escalation of the issue to the appropriate team
  • Exposure to retail industry devices such as switches, routers, printers, other store equipment devices is preferred
  • Perform post resolution follow ups to help requests or incidents
  • Research issues and resolves technical problems
  • Creating/ updating knowledge articles and support process functions.  

Qualification required:

  • Any Degree from any Stream
  •  5 days working
  •  Rotational shift and Rotational week offs
  • Both Sided cab
  • Fresher and experienced both ( relevant experience)

Preferred skill:

  • Ability to work under pressure involves dealing with constraints which are often outside of your control – these might be resource or time constraints, the difficulty of the task or having insufficient knowledge required to complete the task, or unforeseen changes or problems.

Selection Process: Tech Mahindra Recruitment 2023

  1. Application Screening
  2. Online Assessment
  3. Technical Interviews
  4. HR Interview
  5. Final Selection

About Tech Mahindra:

Tech Mahindra Limited is an Indian multinational corporation that provides information technology, consulting, and business process services. The Fortune India 500 ranks it the 29th largest Indian company by total revenue. It is also ranked the 9th largest employer in India with over 200,000 employees.

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    Candidates are advised to apply as soon as possible before the application link expires.

    How to Apply for Tech Mahindra Recruitment 2023?

    To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:

    1. Click on the “Apply here” button provided below. You will be redirected to the official career page.
    2. Click on “Apply”.
    3. If you have not registered before, create an account.
    4. After registration, log in and fill in the application form with all the necessary details.
    5. Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
    6. Verify that all the details entered are correct.
    7. Submit the application form after verification.

    If you face any issues while applying. Do let us know in the comment section.



    What is the job role at Tech Mahindra for Associate/ Senior Technical Support?

    The role involves responding to customer requests through various channels like phone, email, and chat. It includes supporting end-user devices, troubleshooting technical issues, and creating/updating knowledge articles.

    Is prior experience required for this position?

    Both freshers and experienced candidates can apply, with relevant experience being an advantage.

    What is the salary range for this Associate/ Senior Technical Support role?

    The expected salary for this Associate/ Senior Technical Support role can range from ₹2.8 LPA to ₹6 LPA according to Glassdoor.

    What qualifications are required for this role?

    Any degree from any stream is acceptable.

    Are there specific working hours for this position?

    It's a 5-day working job with rotational shifts and week-offs.