Voice Process Mphasis Walk-in Drive | Freshers and Experienced

Mphasis Walk-in Recruitment Drive 2026: Mphasis is hiring the Voice Process through off-campus placements for Mangaluru. A student from various disciplines can apply for the Mphasis Walk-in drive 2026. Interested and eligible candidates can read more details below. Details are given below:

Mphasis Walk-in Recruitment 2026:

Mphasis Walk-in Eligibility Criteria:

• Any Graduate 
• Freshers can apply
• Passionate about customer service
• Comfortable with Rotational shifts, extended working hours and weekly offs.
• The candidate should clear the V&A and online typing tests
• Immediate Joiners only

Preferred skill:

Technical Skills:

• Operating the computer- Intermediate
• MS Office – Intermediate
• Avaya/Phone Operating skills Beginner
• Fluent in Spoken and written English with effective Business Communication
• Communication in a neutral accent over the phone
• Active listening and probing skills
• Basic knowledge of Insurance
• Typing Speed 30 WPM

Behavioral Skills

• Positive energy
• Positive attitude
• Self learner

Soft Skills

• Excellent communication skills
• Analytical skills

Responsibility:-

• Respond to customer queries via inbound/outbound calls and emails within defined SLAs
• Record interaction using client system with proper classification
• Refer Knowledge base and perform task as per defined process
• Follow up and closure of interactions to ensure customer satisfaction

Walk-in Details

• Interview Date: 27 April – 30 April 2026.
• Time: 10.00 AM – 6.00 PM
• Interview Venue: Mphasis, Jeppu Morgans Gate
  

Documents to Carry:

• Updated copy of resume
• Valid Government-issued ID proof
• Candidates must carry all original documents for verification