Cred Off Campus Drive 2025 | Hiring for team lead | Apply Online

Cred Off Campus 2025:

Cred Career 2025 Responsibilities:

• Develop and implement new & effective collection strategies for early stage delinquent users while keeping in mind the quality and CSAT impacts
• Work with risk and front-end collection team for implementation of  better calling campaigns duly aligned with the organization goals and compliance benchmarks
• Own and create dial out strategies, floor mobility strategies and prioritization frameworks based on portfolio segments
• Manage cost of collections in a tight budget to ensure the P&L becomes profitable
• Examine strategic performance, spot emerging business & product opportunities, identify business threats/blockers, look for novel strategic solutions, and develop creative action plans
• Be aware of what is happening on competition space and collection ecosystem, and keep adding new ideas to improve collection efficiency
• Ensure to have a highly customer centric collection team who regularly achieve their collection targets and KPIs
• Develop and execute operations plan for the tele-calling sites
• Take initiatives to innovate tele-calling structures with an intent to create a sharply focused state of the art framework
• Provide and facilitate relevant development models for team members which would be essential to deliver as per expectation
• Frequent performance reviews and monitoring of team members
• Has managed big teams -50-60 size; 100 would be preferred.
• End-to-end process management encompassing all aspects of compliance, quality & training.
• Generate, analyze & share regular reports on team performance, collection intensity and outcomes including but not restricted to market trend analysis and reports
• Present derived insights and recommendations for ongoing improvement,

Cred off campus Eligibility Criteria:

• Possess minimum 3-4  years of tele-calling collection experience in financial services
• Possess at least  1 year of experience in fintech collection space.

Preferred skill:

• Hold the required knowledge and flare to work with new technology solutions and ability to get deep into problem solving of critical concern
• Possess exceptional analytical, problem solving and research skills and resource knowledge
• Have the ability to manage large teams with approach to coaching and training your team members
• Have a clear eye to see the bigger picture in mind and have the decisiveness to affect the long-term viability of the product.

Click here for HR Interview Questions and Answers

Cred Recruitment Selection Process:

The selection process is a structured series of stages designed to identify and hire the most suitable candidates for various roles within the company. Here is an overview of the typical selection process:

1. Online Application: The process begins with candidates submitting their applications through the official careers website
2. Resume Screening: The Company’s recruitment team reviews the applications and resumes to assess whether candidates meet the basic qualifications and requirements for the position.
3. Online Assessments: Depending on the role, candidates may be required to complete online assessments or tests to evaluate their technical skills, knowledge, and problem-solving abilities.
4. Technical Interviews: For technical positions, candidates typically participate in one or more technical interviews.
5. Offer: Candidates who successfully complete all interview stages and reference checks will receive a formal job offer.
6. Background Check: Candidates who accept the offer may undergo a background check as part of the final hiring process.
7. Onboarding: After accepting the offer and completing all pre-employment checks, candidates will participate in the onboarding process. This includes orientation, training, and integration into the team.

Please note that the specific details of the selection process may vary based on the role, location, and the hiring team’s preferences. It’s essential for candidates to carefully review the job description and follow any instructions provided during the application process. Preparation for technical interviews and assessments is crucial to excel in the selection process.

Why Join Cred?

• Work-life balance: Competitive pay, comprehensive benefits, and flexible work schedules
• Professional development: Job training, conferences, and opportunities for career advancement
• Financial and retirement: 401(k) and performance bonuses
• Child care and parental leave: Adoption assistance
• Office perks: Company-sponsored outings
• Health insurance and wellness: Dental insurance
• Vacation and time off: Paid volunteer time