Genpact is conducting a virtual hiring drive for Customer Service (Voice/Chat Support) roles. This opportunity is open for fresh graduates who have not been employed previously. Candidates must be fluent in English and Hindi and will handle customer interactions through voice or chat support.
Genpact Online Interview 2026 Overview:
| Company Name |
Genpact |
| Role | Customer Service – Voice / Chat Support |
| Location | Gurgaon Office |
| JobType | Internship |
| Eligibility | Any Graduate |
| Interview Mode | Online (Microsoft Teams) |
| Experience |
Freshers (0–5 years) |
| Employment Type |
Full-Time |
*Stipend figures are indicative and based on industry sources. Actual compensation may vary.
Eligibility Criteria – Genpact 2026
Educational Qualification
-
Any graduate
-
Freshers preferred
-
Mandatory fluency in English & Hindi
-
Basic computer knowledge
Year of Study
-
Any year passed out till 2026 is eligible
Backlogs
-
The company mentioned no official backlog criteria.
Roles & Responsibilities
-
Handle customer queries professionally via voice or chat
-
Resolve customer concerns and service-related issues
-
Follow client processes and internal policies
-
Escalate technical or process-related issues when required
-
Maintain service quality and customer satisfaction
-
Demonstrate strong communication and problem-solving skills
Genpact Online Interview – Date & Link
Interview Date: 24 January 2026
Time: 10:30 AM – 11:30 AM
Microsoft Teams Details
-
Meeting ID: 467 946 578 315 35
-
Passcode: Zw2Hj6JD
About Genpact
Genpact is a global professional services firm specializing in BPO, digital transformation, analytics, and technology services. Founded in 1997, the company operates in 30+ countries and serves industries such as banking, healthcare, retail, and manufacturing
| Join our WhatsApp Community |  |
Disclaimer: This job information is shared for informational purposes only and is sourced from the official company website. We are not affiliated with the company and do not guarantee recruitment or selection. No fees are charged for sharing this information.
