HSBC is hiring a Contact Representative for Freshers candidates. All eligible and interested candidates can check the eligibility criteria, role details, selection process, and how to apply below.

About HSBC:

HSBC (HSBC Holdings plc) is one of the world’s largest banking and financial services organizations, founded in 1865 to finance trade between Europe and Asia. Headquartered in London, it serves over 40 million customers across 58 countries and territories, focusing on wealth management, personal, corporate, and investment banking.

HSBC Off Campus 2026:

Company Name HSBC
Post Name Contact Centre Representative
Expected Salary up to ₹4 LPA*
Job Location Hyderabad
JobType Freshers
Website  hsbc.com
Last date to apply 30 May 2026 

*The salary/stipend may vary depending on industry estimates, as the salary is not officially disclosed by the company. We do not guarantee the accuracy of the stated amount.

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Always read details carefully before applying.

Responsibilities of a Contact Representative:

  • Answer customer calls in a polite and professional manner, resolving issues on the first contact whenever possible
  • Deliver services as promised, meeting customer expectations
  • Recommend relevant products and services based on customer needs and ensure clear understanding
  • Provides excellent customer service to basic inbound customer calls by keeping up to date on training and internal communications
  • Build customer loyalty through strong knowledge of products and services
  • Take ownership of issues, resolve them, and escalate when necessary
  • Acts as a role model for our Group Values and Behaviors, supporting colleagues and customers to deliver superior customer service through these values
  • Values diversity amongst team

    HSBC Off Campus- Eligibility Criteria:

    • At least a high school diploma and be of a legal working age
    • Must be proficient in the language(s) required
    • Open for flexible shifting schedules

    Required skills:

    • Sound understanding of quality and customer satisfaction measures deployed in Contact Centre environment
    • Excellent email writing and verbal communication skills.
    • Good prioritizing, planning and organizing skills.
    • Adaptable and flexible to change.
    • Domain Knowledge required.
    • Excellent communication skills and is polite and friendly at all times
    • Displays patience and empathy
    • Wants to do a good job,is concerned about getting it right for the customer and checks everything is in order
    • Ability to work in a high-volume, fast paced environment is required.

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    HSBC Recruitment Selection Process:

    1. Online Application
    2. Resume Screening
    3. Online Assessments
    4. Technical Interviews
    5. Offer
    6. Background Check
    7. Onboarding

    The application steps may vary depending on the role/ team

     

    Why Join HSBC?

    • Training and development to help you excel in your career.
    • Coaching and support from experts in your team.
    • A culture of continuous learning to aid progression

    How to Apply for HSBC Off Campus 2026?

    To apply for this Off-Campus Drive, interested candidates must follow the procedure outlined below:

    1. Click on the “Apply here” button provided below. You will be redirected to the official career page.
    2. Click on “Apply”.
    3. If you have not registered before, create an account.
    4. After registration, log in and fill in the application form with all the necessary details.
    5. Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
    6. Verify that all the details entered are correct.
    7. Submit the application form after verification.

    If you face any issues while applying. Do let us know in the comment section.

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    Apply Link for HSBC Off Campus
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    Disclaimer: The recruitment information provided is for informational purposes only. It has been obtained from the official website of the organization, and we have no affiliation with the company. We do not provide any recruitment guarantees, The hiring process is to be conducted according to the official recruitment procedures of the company. There is no fee charged for providing this job information. For more details, please visit the Privacy Policy page.