Kuku Recruitment 2026 for Customer Delight Associate posts. All eligible and interested candidates can apply. Further information about the Kuku recruitment vacancies, salary details, application fee, selection process, and educational qualifications for these posts is mentioned in detail below

About Kuku:

Kuku is India’s leading AI-native multi-format storytelling and content platform founded in 2018, offering audio, video, and edutainment products tailored for regional language users.

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Kuku Off Campus 2026:

Company Name Kuku
Post Name Customer Delight Associate
Expected Salary up to ₹8 LPA*
Job Location Work From Home
JobType 1 – 3 years
Website  kuku.com

*The salary/stipend (if stated) here is an estimation and has been collected from various sources such as Glassdoor, Ambitionbox, Quora etc. We do not guarantee the accuracy of the stated amount.

Responsibilities of Customer Associate:

  • Respond to customer queries through live chat, email, and social media channels such as Instagram and other platforms.

  • Deliver clear, accurate, and empathetic responses to user issues or feedback.

  • Understand and troubleshoot common problems related to app functionality, subscriptions, and content access.

  • Escalate unresolved or technical issues to relevant internal teams as needed.

  • Maintain a positive tone and uphold brand voice across all customer communications.

  • Identify recurring customer complaints and feedback patterns and share them with relevant teams.

  • Maintain accurate records of customer interactions, issues, comments, and resolutions using internal tools.

Kuku Off Campus- Eligibility Criteria:

  • 1–3 years of experience in a customer support or related role.

Required skills:

  • Strong written communication skills in Hindi, English, Kannada, etc

  • Experience in handling queries over at least two of the following: live chat, email, social media (Instagram, Twitter, etc.).

  • Basic understanding of customer service tools and ticketing systems (e.g., Freshdesk, Freshchat, Yellow or Nugget) is a plus.

  • Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.

  • Empathetic, solution-focused, and a strong team player.

  • Willingness to work in shifts, including weekends or public holidays if required.

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Kuku Recruitment Selection Process:

The selection process is a structured series of stages designed to identify and hire the most suitable candidates for various roles within the company. Here is an overview of the typical selection process:

  1. Online Application
  2. Resume Screening
  3. Initial HR / Recruiter Discussion
  4. Communication or Customer Support Assessment, if applicable
  5. Interview with the Hiring Team
  6. Final Discussion / Offer
  7. Background Verification, if applicable
  8. Onboarding

Please note that the specific details of the selection process may vary based on the role, location, and the hiring team’s preferences. It’s essential for candidates to carefully review the job description and follow any instructions provided during the application process. Preparation for technical interviews and assessments is crucial to excel in the selection process.

 

Why Join Kuku?

  • Opportunity to work in a fast-growing audio and content platform.

  • Exposure to multi-language marketing and global user base strategies.

  • A collaborative work environment with a data-driven and innovative approach.

  • Competitive salary and growth opportunities in marketing and growth strategy

How to Apply for Kuku Off Campus 2026?

To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:

  1. Click on the “Apply here” button provided below. You will be redirected to the official career page.
  2. Click on “Apply”.
  3. If you have not registered before, create an account.
  4. After registration, log in and fill in the application form with all the necessary details.
  5. Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
  6. Verify that all the details entered are correct.
  7. Submit the application form after verification.

If you face any issues while applying. Do let us know in the comment section.

Apply Link for Kuku Off Campus
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Disclaimer: The recruitment information provided is for informational purposes only. It has been obtained from the official website of the organization, and we have no affiliation with the company. We do not provide any recruitment guarantees, The hiring process is to be conducted according to the official recruitment procedures of the company. There is no fee charged for providing this job information. For more details, please visit the Privacy Policy page.