American Express Recruitment 2024 For Analyst | Apply Now!

American Express Off Campus 2024:

American Express Career 2024 Responsibilities:

• Managing inbound customer and seller calls and faxes for all prepaid products like Gift Card and Traveler cheques.
• Handle Claims for lost/Stolen and Unable to Cash Traveller Cheques.
• Handle Escheatment calls and faxes.
• Process Refund Requests, Overspend and Excessive balance cases
• Candidate should be able to multi-task and prioritize work to ensure balance is met between regulation, policy, and customer service experience.

American Express Off Campus 2024 Eligibility Criteria:

• Graduate with 0 – 3 years of Prior Experience.

Preferred skill:

• Work in a 24*7 work environment in a customer facing calling profile
• Ability to work under pressure in a deadline-driven environment and maintain strong attention to detail.
• Good oral and written communication skills in English
• Good listening and decision-making skills.

Click here for HR Interview Questions and Answers

American Express Off Campus Selection Process:

The American Express selection process is a structured series of stages designed to identify and hire the most suitable candidates for various roles within the company. Here is an overview of the typical selection process:

1. Online Application: Start by searching for job openings on the American Express careers website or relevant job portals. Submit your resume and application through the online application system.
2. Resume/CV Screening: The HR team or hiring managers will review submitted applications to shortlist candidates based on qualifications and experience.
3. Online Assessment: Depending on the role, you may be required to complete online assessments, including aptitude tests or job-specific evaluations.
4. Initial Interview: If your application is shortlisted, you may be contacted for an initial interview. This could be a phone or video interview and may cover your background, skills, and interest in the company.
5. Technical Interview: For technical positions, there may be one or more technical interviews. These interviews assess your knowledge, problem-solving skills, and technical expertise relevant to the role.
6. Behavioral Interview: A behavioral interview may be conducted to assess your interpersonal skills, teamwork, and alignment with American Express’s values and culture.
7. Assessment Center (if applicable): Some companies, including American Express, may use assessment centers for more in-depth evaluations. These typically involve a series of exercises, group activities, and interviews.
8. Reference Check: American Express may contact your previous employers or references to verify your work history and qualifications.
9. Job Offer: If you successfully pass all stages of the selection process, you may receive a formal job offer. This offer will include details about the position, compensation, benefits, and other relevant information.
10. Onboarding: Once you accept the offer, you’ll go through the onboarding process, which includes orientation, training, and integration into the American Express team.

Please note that the specific details of the American Express selection process may vary based on the role, location, and the hiring team’s preferences. It’s essential for candidates to carefully review the job description and follow any instructions provided during the application process. Preparation for technical interviews and assessments is crucial to excel in the selection process.

Why Join American Express?

• Industry leading healthcare
• Educational resources
• Savings and investments
• Maternity and paternity leave
• Opportunities to network and connect