British Council Off Campus |Trainee |Apply Now!

British Council Off Campus Recruitment has announced a job notification for the post of Trainee for the Noida, India locations. Diploma or any degree candidates can apply for off campus placements with British Council. Interested and eligible candidates are encouraged to apply before the specified deadline. The detailed eligibility criteria, application process, and registration information are provided below.

British Council Off Campus drive 2023:

Job Responsibilities:

• Assessment of various modules of an English Language Exam (either soft or hard copy)
• High attention to detail to ensure right marking of each paper.
• Identify and escalate priority issues.
• Route/Transfer issues to appropriate resource/channel if necessary
• Follow up on enquiries where necessary.
• Complete the logs, update necessary data sheets.
• Ensure hourly transaction targets are met with high quality standards.

Qualification required:

• Education –should have completed a diploma/ degree/ professional course post senior Secondary.
• 0 – 3 years’ experience in a BPO environment

Preferred skill:

• Meet English language proficiency at a minimum level of IELTS band 6.5 or equivalent internationally recognised qualification (BCMS will arrange for language proficiency and certification test)
• Good Computer (MS office) and keyboard handling skills
• Understanding of BPO processes, reporting, MIS etc.

• For Fresher – Proficient in English Communication Skills – both verbal and written

• For experienced – Experience in Backend BPO process where customer communication was a part of the role

Selection Process: British Council Off Campus 2023

1. Application Screening
2. Online Assessment
3. Technical Interviews
4. HR Interview
5. Final Selection

About British Council:

The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment.  We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability.  All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status.