Cyient Off Campus Hiring Fresher For Hyderabad Location

Cyient Off Campus 2024: Cyient a leading company, is set to conduct an Off Campus Drive in 2024, offering opportunities for freshers to join as Cyient Executive Tech support for hydeabad Office. A student with having bachelor’s degree in various disciplines can apply for the Cyient off campus drive 2024. Interested and eligible candidates can read more details below.

Cyient Off Campus 2024:

Cyient Career 2024 Responsibilities:

• As a customer service consultant, you utilise your knowledge of the client’s processes and systems to support the activation of customer services and efficiently remediate issues and problems that may arise during the order lifecycle to minimise impact to customers.
• About the Role:
• Apply knowledge of the client’s processes and systems to independently manage a customers order throughout its life cycle, whilst keeping the customer informed of progress through call & message channels.
• Coordinate with supply chain department to initiate dispatch of devices in a timely manner and ensure activation of these devices prior to delivery at the customers premises.
• Demonstrate strong verbal communication skills when contacting customers about expected delivery times, changes to delivery schedules and following up on device returns.
• Ability to flex across multiple areas of the order management process in response to changes in demand and manage multiple queues concurrently to ensure orders are processed in a timely manner.
• Managing incoming requests from other departments through call and email channels, being able to respond effectively with clear and concise communication.
• Able to support our onshore staff to manage overflow calls from our customers during peak times and weekends.
• Utilise documented processes and work instructions to efficiently navigate across multiple Telstra systems whilst processing orders, identifying, and communicating opportunities to enhance processes and procedures where applicable.
• Successfully complete of all mandatory learning and training to maintain and apply the necessary skills and knowledge required to provide current information and accurate advice to customers in line with legal & regulatory requirements
• Comply with HSE policies and standards to role model safe and responsible behaviours, minimise risks and demonstrate a commitment to your own safety and the safety of others

Cyient Off Campus 2024 Eligibility Criteria:

• The candidate from any Degree can apply

Preferred skill:

• Ability to work autonomously – Highly self-disciplined
• Some level of previous call centre or customer management experience is highly desirable
• Effective and efficient use of all relevant systems to access information and provide relevant solution for the customer
• Excellent time management skills with ability to meet respective performance measures
• Tech savvy and ability to navigate through multiple systems and applications
• Troubleshooting skills in managing and resolving customer issues and queries succinctly
• Have the ability to multitask while on the phone with customers
• Note capturing and typing skills
• Click here for HR Interview Questions and Answers

Cyient Off Campus Selection Process:

The Cyient selection process is a structured series of stages designed to identify and hire the most suitable candidates for various roles within the company. Here is an overview of the typical selection process:

1. Online Application: The process begins with candidates submitting their applications through Cyient official careers website. Providing accurate and comprehensive information on your resume and application is essential.
2. Resume Screening: The Company recruitment team reviews all incoming applications and resumes to assess whether candidates meet the basic qualifications and requirements for the position.
3. Online Assessments: Depending on the role, candidates may be required to complete online assessments or tests to evaluate their technical skills, knowledge, and problem-solving abilities. These assessments can cover a wide range of topics, including coding, problem-solving, and domain-specific knowledge.
4. Technical Interviews: For technical positions, candidates typically participate in one or more technical interviews. These interviews assess a candidate’s technical expertise, coding skills, problem-solving capabilities
5. Offer: If a candidate successfully navigates all interview stages and reference checks, they will receive a formal job offer. The offer will include details such as compensation, benefits, and other terms of employment.
6. Background Check: Candidates who accept the offer may undergo a background check as part of the final hiring process.
7. Onboarding: After accepting the offer and completing all pre-employment checks, candidates will participate in the Cyient onboarding process. This includes orientation, training, and integration into the team.

Please note that the specific details of the Cyient selection process may vary based on the role, location, and the hiring team’s preferences. It’s essential for candidates to carefully review the job description and follow any instructions provided during the application process. Preparation for technical interviews and assessments is crucial to excel in the selection process.

Why Join Cyient?

• Industry leading healthcare
• Educational resources
• Savings and investments
• Maternity and paternity leave
• Opportunities to network and connect

Disclaimer: The recruitment information provided is for informational purposes only. It has been obtained from the official website of the organization, and we have no affiliation with the company. We do not provide any recruitment guarantees, The hiring process is to be conducted according to the official recruitment procedures of the company. There is no fee charged for providing this job information. For more details, please visit the Privacy Policy page.