Deloitte Conducting Trainee Associate Recruitment – Apply Now

Deloitte Off Campus 2026:

Responsibilities of Trainee:

• Provide 24×7 application and infrastructure monitoring (“Eyes on Glass”) using tools such as Dynatrace, Grafana, Azure Monitor, SolarWinds, Datadog, and Nagios to detect anomalies, establish baselines, and generate actionable alerts for critical systems.

• Act as an Incident Coordinator during major incidents by initiating/joining bridge calls, escalating issues, tracking progress, documenting updates, and participating in Post-Incident Reviews (PIRs).

• Perform incident triage and escalation, routing auto-generated tickets per SOPs, ensuring timely acknowledgment, resolution, communication, and contribution to Root Cause Analysis (RCA).

• Develop and maintain knowledge articles, SOPs, and known error databases to strengthen L1 support and reduce dependency on SMEs.

• Drive automation and shift-left initiatives by identifying recurring issues, standardizing procedures, and recommending automated monitoring and remediation solutions.

• Collaborate with DevOps, Operations, Product teams, and external vendors for escalations, SOP creation, and faster incident resolution.

• Track and report operational KPIs including MTTD, MTTR, incident volume, change validation success, and major incident avoidance to enable continuous improvement.

• Ensure 24x7x365 operational coverage, including night shifts, weekends, and holidays, with on-site shift rotations (no hybrid work).

Deloitte Off Campus- Eligibility Criteria:

• Non-Engineering Graduate (BSC- IT, BCA )

Required skills:

• Experience: 0 to 6 Months in IT operations, NOC/SOC, incident management, or application support in a 24/7 environment.
• Technical expertise: Proficiency in system and application monitoring platform tools (preferably Dynatrace, Grafana, and/or Azure Monitor, Nagios, Solarwinds, Datadog etc.) and ITSM tools (ServiceNow, JIRA etc).
  Familiarity with alert configuration (add, modify, suppress), dashboarding, and real-time monitoring.
  ITIL Foundational certification preferred.
  
• Incident Management: Hands-on experience coordinating or participating in major incident resolution, including bridge facilitation and stakeholder communication.
  Familiarity with ITSM platforms (e.g., ServiceNow).
• Automation: Exposure to scripting (e.g., PowerShell, Python, Bash) and automation tools to resolve frequent or known issues is preferred.
• Process Orientation: Experience documenting or following SOPs and contributing to incident knowledge bases.
• Collaboration: Comfortable communicating with technical and business stakeholders, both internally and externally.
• Reporting: Experience generating operational metrics, insights and status reports.

Click here for HR Interview Questions and Answers

Deloitte Recruitment Selection Process:

The selection process is a structured series of stages designed to identify and hire the most suitable candidates for various roles within the company. Here is an overview of the typical selection process:

1. Online Application: The process begins with candidates submitting their applications through the official careers website
2. Resume Screening: The Company’s recruitment team reviews the applications and resumes to assess whether candidates meet the basic qualifications and requirements for the position.
3. Online Assessments: Depending on the role, candidates may be required to complete online assessments or tests to evaluate their technical skills, knowledge, and problem-solving abilities.
4. Technical Interviews: For technical positions, candidates typically participate in one or more technical interviews.
5. Offer: Candidates who successfully complete all interview stages and reference checks will receive a formal job offer.
6. Background Check: Candidates who accept the offer may undergo a background check as part of the final hiring process.
7. Onboarding: After accepting the offer and completing all pre-employment checks, candidates will participate in the onboarding process. This includes orientation, training, and integration into the team.

Please note that the specific details of the selection process may vary based on the role, location, and the hiring team’s preferences. It’s essential for candidates to carefully review the job description and follow any instructions provided during the application process. Preparation for technical interviews and assessments is crucial to excel in the selection process.

Why Join Deloitte?

• Work-life balance: Competitive pay, comprehensive benefits, and flexible work schedules
• Professional development: Job training, conferences, and opportunities for career advancement
• Financial and retirement: 401(k) and performance bonuses
• Child care and parental leave: Adoption assistance
• Office perks: Company-sponsored outings
• Health insurance and wellness: Dental insurance
• Vacation and time off: Paid volunteer time