IBM Hiring IT Technical Specialist in Bangalore | Apply Now

IBM Off Campus 2025:

IBM Career 2025 Responsibilities:

• Demonstrates leadership in innovative problem resolution techniques
• Provides support and assistance to others
• Services may be directed by a service call management process or be performed as part of a team
• Possesses an extensive knowledge of complex workstations, personal computers, printers, and mobile computing devices
• Communicates with IBM management and/or team members on a timely basis to inform regarding status of work, of potential or existing problems, and to seek advice and assistance.
• Maintains business like communications, conduct and appearance, and otherwise demonstrates a courteous, positive and professional attitude at all times.
• Performs a full workload of technical services to IBM employees
• Makes appropriate use of reference materials, support centers and diagnostic aids
• Performs problem determination utilizing the diagnostics, reference documentation, service aids, tools and test equipment
• Diagnoses equipment malfunctions accurately & promptly
• Fully document all issues in an accurate and timely manne
• With assistance as necessary, analyzes problems in the areas of hardware/software installation, migration and operational services using existing techniques and tools
• May challenge the validity of and make recommendations for improving the processes and procedures used for services delivery.

IBM off campus Eligibility Criteria:

• Bachelor’s Degree

Preferred skill:

• Excellent Communication as well as Customer service skills and problem-solving ability.
• Mobile Device Skills.
• 2+ years of Strong operational working knowledge and experience of Windows, Red Hat Linux, Mac OS, and iOS operating systems, common application programs, system diagnostics and local/remote support structure.
• Experience supporting Outlook, MS Office, MS Teams, OneDrive, Box, and Windows.
• Knowledge of system configuration, physical and network connectivity.
• Ability to provide information and direction to others in a clear and concise manner.
• At least 2 years Windows support experience professionally and/or personally
• At least 2 years professional troubleshooting expertise
• Customer support experience and service focus
• Active listener with flexibility to modify approach and adapt to customer needs.

Click here for HR Interview Questions and Answers

IBM Recruitment Selection Process:

The selection process is a structured series of stages designed to identify and hire the most suitable candidates for various roles within the company. Here is an overview of the typical selection process:

1. Online Application: The process begins with candidates submitting their applications through the official careers website
2. Resume Screening: The Company’s recruitment team reviews the applications and resumes to assess whether candidates meet the basic qualifications and requirements for the position.
3. Online Assessments: Depending on the role, candidates may be required to complete online assessments or tests to evaluate their technical skills, knowledge, and problem-solving abilities.
4. Technical Interviews: For technical positions, candidates typically participate in one or more technical interviews.
5. Offer: Candidates who successfully complete all interview stages and reference checks will receive a formal job offer.
6. Background Check: Candidates who accept the offer may undergo a background check as part of the final hiring process.
7. Onboarding: After accepting the offer and completing all pre-employment checks, candidates will participate in the onboarding process. This includes orientation, training, and integration into the team.

Please note that the specific details of the selection process may vary based on the role, location, and the hiring team’s preferences. It’s essential for candidates to carefully review the job description and follow any instructions provided during the application process. Preparation for technical interviews and assessments is crucial to excel in the selection process.

Why Join IBM?

• Work-life balance: Competitive pay, comprehensive benefits, and flexible work schedules
• Professional development: Job training, conferences, and opportunities for career advancement
• Financial and retirement: 401(k) and performance bonuses
• Child care and parental leave: Adoption assistance
• Office perks: Company-sponsored outings
• Health insurance and wellness: Dental insurance
• Vacation and time off: Paid volunteer time