IDFC FIRST Bank Hiring 2024 | Customer Service Executive | Latest Job update

IDFC FIRST Bank Off Campus 2024:

IDFC FIRST Bank Career 2024 Responsibilities:

• Handle incoming calls/emails from customers regarding their accounts.
• Provide accurate and timely information to customers regarding their accounts, products, and services.
• Resolve customer inquiries and complaints in a professional and courteous manner.
• Maintain a high level of customer satisfaction by meeting or exceeding customer expectations.
• Collaborate with other departments to ensure customer issues are resolved quickly and efficiently.
• Meet or exceed productivity and quality standards always maintaining TAT.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Strong problem-solving skills and attention to detail.

IDFC FIRST Bank Off Campus 2024 Eligibility Criteria:

• Any Graduate from any stream.
• 0 to 2 years of relevant experience.

Preferred skill:

• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Strong problem-solving skills and attention to detail.

Click here for HR Interview Questions and Answers

IDFC FIRST Bank Off Campus Selection Process:

The IDFC FIRST Bank selection process is a structured series of stages designed to identify and hire the most suitable candidates for various roles within the company. Here is an overview of the typical selection process:

1. Online Application: Start by searching for job openings on the IDFC FIRST Bank website or relevant job portals. Submit your resume and application through the online application system.
2. Resume/CV Screening: The HR team or hiring managers will review submitted applications to shortlist candidates based on qualifications and experience.
3. Online Assessments (if applicable): Depending on the role, there may be online assessments or tests to evaluate specific skills.
4. Phone/Video Interview: Shortlisted candidates may have a phone or video interview. This interview could cover your background, skills, and interest in the position.
5. Face-to-Face Interviews (if applicable): For certain roles or levels, there may be onsite or face-to-face interviews.
6. Behavioral and Competency-Based Interviews: Expect questions related to your past experiences, behavior, and how you approach various situations. These interviews may also assess your teamwork and communication skills.
7. Technical Interviews (if applicable): For technical roles, there may be one or more technical interviews. These interviews assess your problem-solving skills, technical expertise, and knowledge.
8. HR Interview: An HR interview may be conducted to discuss your overall fit with the company, your career goals, and to provide information about IDFC FIRST Bank’s culture.
9. Reference Check: IDFC FIRST Bank may contact your previous employers or references to verify your work history and qualifications.
10. Background Check: A thorough background check may be conducted as part of the selection process.
11. Job Offer: Successful candidates will receive a formal job offer. This offer will include details about the position, compensation, benefits, and other relevant information.

Please note that the specific details of the IDFC FIRST Bank selection process may vary based on the role, location, and the hiring team’s preferences. It’s essential for candidates to carefully review the job description and follow any instructions provided during the application process. Preparation for technical interviews and assessments is crucial to excel in the selection process.

Why Join IDFC FIRST Bank?

• Industry leading healthcare
• Educational resources
• Savings and investments
• Maternity and paternity leave
• Opportunities to network and connect