Join PhonePe as a Operations Analyst |Apply Now!

PhonePe Off Campus Recruitment has announced a job notification for the post of Operations Analyst for the Bengaluru, Karnataka, India locations. Both Bachelor’s and Master’s degree candidates can apply for off campus placements with PhonePe. Interested and eligible candidates are encouraged to apply before the specified deadline. The detailed eligibility criteria, application process, and registration information are provided below.

PhonePe Off Campus drive 2023:

Job Responsibilities:

• Monitor business application dashboards and anomaly detection systems for issues and errors
• Identify root causes of errors and investigate their impact on business operations
• Analyze and provide insights on issue fixes to reduce business loss
• Creation of monthly / weekly reports to drive business decisions
• Collaborate with cross-functional teams to drive issue resolution and provide updates on issues and fixes.
• Coordination with external partners and vendors to ensure a smooth flow of business
• Responsible for defining, developing and communicating key metrics and business trends to partner and management teams.
• Creation and maintenance of documentation related to processes, issues, and solutions.
• Grasping the underlying processes and data flows and should be able to analyze and work on the errors
• Liaison with partner insurance for day to day business operations and act as a bridge between partner SPOC’s and internal business, product & tech team.
• Involvement in automating the processes and MIS
• Monitor business application dashboards and anomaly detection systems for issues and errors
• Identify root causes of errors and investigate their impact on business operations
• Analyze and provide insights on issue fixes to reduce business loss
• Creation of monthly / weekly reports to drive business decisions
• Collaborate with cross-functional teams to drive issue resolution and provide updates on issues and fixes.
• Coordination with external partners and vendors to ensure a smooth flow of business
• Responsible for defining, developing and communicating key metrics and business trends to partner and management teams.
• Creation and maintenance of documentation related to processes, issues, and solutions.
• Grasping the underlying processes and data flows and should be able to analyze and work on the errors
• Liaison with partner insurance for day to day business operations and act as a bridge between partner SPOC’s and internal business, product & tech team.
• Involvement in automating the processes and MIS

Qualification required:

• Bachelors 
• 1 to 2 years of experience
• Graduate Trainee /Fresher

Preferred skill:

• Strong attention to detail, problem solving and analytical skills.
• Exceptional written and verbal communication skills.
• Ability to manage internal and external stakeholders effectively.
• Ability to work independently and within a team environment.
• Ability to multitask and work on a diverse range of requirements.
• Basic to advanced knowledge of Microsoft Excel,Docs,Google sheets
• Ready to work in rotational shifts.
• Basic SQL knowledge would be a plus
• Reporting, Automation, Dashboarding, Monitoring experience would be a plus.

Selection Process: PhonePe Off Campus 2023

1. Application Screening
2. Online Assessment
3. Technical Interviews
4. HR Interview
5. Final Selection

About PhonePe:

PhonePe is India’s leading digital payments platform with over 400 million+ registered users. Using PhonePe, users can send and receive money, recharge mobile, DTH, data cards, pay at stores, make utility payments, buy gold, and make investments. PhonePe went live for customers in August 2016 and was the first non-banking UPI app and offered money transfer to individuals and merchants, recharges and bill payments to begin with.