McAfee has announced a job notification for the post of IT System Administrator. A student from Any discipline can apply for McAfee Recruitment 2021. Interested and eligible candidates can read more details below.

McAfee Recruitment 2021:

Company NameMcAfee
Post NameIT System Administrator
Salary 6 – 12 LPA*
Experience0-2 year
Job Location Bengaluru

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Job Responsibilities:

  • Provide Tier 1 support to McAfee employees and Support vendors; Learning System administration support to McAfee Learning teams, including but not limited to, performing courseware testing.
  • Manage day-to-day activities on Community platform – content moderation, spam management, user management
  • Manage day-to-day operations ticketing portal, case portal [ServiceNow, Zoho, or similar]
  • Oversee community moderation and adherence to our community guidelines.
  • Conduct regular audits of users and content to maintain the integrity of the Community.
  • Aggregate feedback to influence improvements and minimize challenges.
  • Create, revise and govern articles, questions, and solutions to help users maximize the use of tools.
  • Enable Moderators, Employees, and users through support, documentation, and self-help articles.
  • Track metrics on dedicated platforms and correlate the data with the impact of programs.

Eligibility Criteria:

  • Any Graduate from any stream
  • 0-2 years relevant experience

Preferred skill:

  • Good to have – Knowledge of Learning Management applications like Saba or similar
  • You have experience on various analytics tools/platforms like Power BI, SSIS, SSAS and are able to translate data into actionable tasks.
  • Able to work independently or within a small team to troubleshoot and solve process and system issues.
  • Manage programs from intake to distribution, set customer expectations, deploy the programs, and incorporate feedback.
  • Good interpersonal skills to interact with learning leaders, learners, and support staff colleagues.
  • You have hands-on experience in SQL, MySQL, HTML, JS

Company Benefits and Perks:

  • Pension and Retirement Plans
  • Medical, Dental, and Vision Coverage
  • Paid Time Off
  • Paid Parental Leave
  • Support for Community Involvement

About McAfee :

McAfee is a leader in personal security for consumers. Focused on protecting people, not just devices, McAfee consumer solutions adapt to users’ needs in an always-online world, empowering them to live securely through integrated, intuitive solutions that protect their families and communities with the right security at the right moment.

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