JIO Recruitment drive 2024: JIO is hiring Technical Help Desk through off campus Placement for Mumbai. A student from various disciplines can apply for the JIO off campus drive 2024. Interested and eligible candidates can read more details below.
About Jio:
Jio is not just a telecom network, it is an entire ecosystem that allows Indians to live the digital life to the fullest. This ecosystem consists of powerful broadband networks, useful applications, best-in-class services and smart devices distributed to every doorstep in India.
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Jio Off Campus 2024:
Company Name | Jio |
Post Name | Technical Help Desk |
Expected Salary | up to ₹6 LPA* |
Job Location | Mumbai |
Experience | Freshers/Experience |
Batch | 2024 and before |
Website | Jio.com |
Last date to apply | Apply ASAP |
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Always read details carefully before applying.
Jio Off Campus Responsibilities:
- Serve as the first point of contact for customers seeking technical assistance over the phone or email
- Perform remote troubleshooting through diagnostic techniques and pertinent questions
- Determine the best solution based on the issue and details provided by customers
- Walk the customer through the problem-solving process
- Direct unresolved issues to the next level of support personnel
- Provide accurate information on IT products or services
- Record events and problems and their resolution in logs
- Follow-up and update customer status and information
Jio Off Campus Eligibility Criteria:
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Any Graduate from any stream
Preferred skill:
- Familiarity with best software engineering practices and development
models - Interpersonal skills
- Problem solving and analytical skills
- Team player
- Technical orientation
Click here for HR Interview Questions and Answers
JIO Selection Process:
The JIO selection process is a structured series of stages designed to identify and hire the most suitable candidates for various roles within the company. Here is an overview of the typical selection process:
- Online Application: The process begins with candidates submitting their applications through Jio official careers website. It’s essential to provide accurate and comprehensive information on your resume and application.
- Resume Screening: The Jio recruitment team reviews all incoming applications and resumes to assess whether candidates meet the basic qualifications and requirements for the position.
- Online Assessments: Depending on the role, candidates may be required to complete online assessments or tests to evaluate their technical skills, knowledge, and problem-solving abilities. These assessments can cover a wide range of topics, including coding, problem-solving, and domain-specific knowledge.
- Phone Screening: Qualified candidates are often contacted for a preliminary phone screening interview. This interview is an opportunity for the recruiter or hiring manager to learn more about the candidate’s background, experience, and career goals.
- Technical Interviews: For technical positions, candidates typically participate in one or more technical interview.
- Offer: If a candidate successfully navigates all interview stages and reference checks, they will receive a formal job offer. The offer will include details such as compensation, benefits, and other terms of employment.
- Background Check: Candidates who accept the offer may undergo a background check as part of the final hiring process.
- Onboarding: After accepting the offer and completing all pre-employment checks, candidates will participate in Jio onboarding process. This includes orientation, training, and integration into the team.
Please note that the specific details of the JIO selection process may vary based on the role, location, and the hiring team’s preferences. It’s essential for candidates to carefully review the job description and follow any instructions provided during the application process. Preparation for technical interviews and assessments is crucial to excel in the selection process.
Why Join JIO?
-
Industry leading healthcare
-
Educational resources
-
Discounts on products and services
-
Savings and investments
-
Maternity and paternity leave
-
Generous time away
-
Giving programs
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Opportunities to network and connect
How to Apply for JIO Recruitment 2024?
To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to the official career page.
- Click on “Apply”.
- If you have not registered before, create an account.
- After registration, log in and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Verify that all the details entered are correct.
- Submit the application form after verification.
If you face any issues while applying. Do let us know in the comment section.
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Disclaimer: The recruitment information provided is for informational purposes only. It has been obtained from the official website of the organization, and we have no affiliation with the company. We do not provide any recruitment guarantees, The hiring process is to be conducted according to the official recruitment procedures of the company. There is no fee charged for providing this job information. For more details, please visit the Privacy Policy page.
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