RSA Off Campus Hiring For Technical Support Engineer | Apply Now!

RSA Recruitment drive 2024: RSA is hiring Junior Android Developer through off campus Placement for Bangalore. A student from various disciplines can apply for the RSA off campus drive 2024. Interested and eligible candidates can read more details below.

RSA Recruitment 2024:

RSA Recruitment Responsibilities:

• Acts as a remote customer advocate to champion specific customer needs in collaboration with field team
• Interfaces directly with customers at different stages of problem resolution process including understanding issues customers are facing, communicating plans for resolution, explaining developments, and conveying resolution
• Participating in and leads conference calls with customers Knows their audience and articulate accordingly
• Participates in eServices content creation (self-service) and maintenance such as Knowledgebase content, Support forums, etc.; regularly submits content to the knowledge database
• Validates technical information and issues early warning and disseminates information as needed
• Assesses when it is necessary to engage or escalate to more senior resources to resolve more complex issues
• Manages own schedule of cases, which includes determining priority levels and negotiating and setting expectations with customers
• As a 24x7x365 organization, shift work, holidays, weekends and on-call responsibilities may be required
• Works toward becoming subject matter expert in a particular area or areas
• Applies systems analysis techniques and procedures to determine hardware or software systems functionality
• Contributes and develops knowledge-based articles; may perform senior or expert level tasks for assigned products and skills; prepares articles for other TSEs and/or customers regarding technical solutions.

RSA Off Campus Eligibility Criteria:

• Bachelors in IT, ECE, or Computer Science

Preferred skill:

• 0 to 3 years of relevant experience
• Excellent customer communication and handling skills
• Excellent interpersonal skills
• Excellent problem solving & logical thinking
• Ability to work under pressure
• Ability to work within a Team.
• Flexibility in handling business needs
• Self-motivated and self-learner
• Ability to work on rotational shift basis
• Good Communication- Verbal and Non Verbal skills
• Multi-Tasking
• Good Team Player

Click here for HR Interview Questions and Answers

RSA Selection Process:

The RSA selection process is a structured series of stages designed to identify and hire the most suitable candidates for various roles within the company. Here is an overview of the typical selection process:

1. Online Application: The process begins with candidates submitting their applications through RSA official careers website. It’s essential to provide accurate and comprehensive information on your resume and application.
2. Resume Screening: The Genesys recruitment team reviews all incoming applications and resumes to assess whether candidates meet the basic qualifications and requirements for the position.
3. Online Assessments: Depending on the role, candidates may be required to complete online assessments or tests to evaluate their technical skills, knowledge, and problem-solving abilities. These assessments can cover a wide range of topics, including coding, problem-solving, and domain-specific knowledge.
4. Phone Screening: Qualified candidates are often contacted for a preliminary phone screening interview. This interview is an opportunity for the recruiter or hiring manager to learn more about the candidate’s background, experience, and career goals.
5. Technical Interviews: For technical positions, candidates typically participate in one or more technical interviews. These interviews assess a candidate’s technical expertise, coding skills, problem-solving capabilities, and familiarity with Microsoft technologies.
6. Offer: If a candidate successfully navigates all interview stages and reference checks, they will receive a formal job offer. The offer will include details such as compensation, benefits, and other terms of employment.
7. Background Check: Candidates who accept the offer may undergo a background check as part of the final hiring process.
8. Onboarding: After accepting the offer and completing all pre-employment checks, candidates will participate in RSA onboarding process. This includes orientation, training, and integration into the team.

Please note that the specific details of the RSA  selection process may vary based on the role, location, and the hiring team’s preferences. It’s essential for candidates to carefully review the job description and follow any instructions provided during the application process. Preparation for technical interviews and assessments is crucial to excel in the selection process.

Why Join RSA?

• Industry leading healthcare
• Educational resources
• Discounts on products and services
• Savings and investments
• Maternity and paternity leave
• Generous time away
• Giving programs
• Opportunities to network and connect