Sutherland Walk-In off Campus Recruitment is inviting candidates for its hiring process. Graduate in any Discipline candidate can apply for off campus placements with Sutherland. Interested and eligible candidates are encouraged to apply before the specified deadline. The detailed eligibility criteria, application process, and registration information are provided below.
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Sutherland Walk-In Drive 2025:
| Company Name | Sutherland |
| Post Name | Customer Support Role |
| Salary | up to ₹6 LPA |
| Experience | Fresher/Experienced |
| Office Location | Chennai |
| Website | www.sutherland.com |
| Walk-in Date | 27 October – 28 October 2025 |
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Candidates are advised to apply as soon as possible before the application link expires.
Eligibility Criteria for Sutherland Walk-In Drive 2025
Job Responsibilities:
- Be the primary point of contact for our Business-to-Business customers through email & Chat.
- Provide timely, accurate, and professional support while maintaining service-level agreements (SLAs).
- Take full ownership of each interaction with proactive problem-solving and excellent customer service.
- Handle sensitive issues with a positive and empathetic approach, always portraying the brand in a positive light.
- Maintain customer records and call documentation in our systems with precision.
- Meet performance metrics such as quality, productivity, attendance, and first-contact resolution.
- Suggest process improvements and flag recurring customer issues through proper channels
Qualification required:
- High school diploma or equivalent and above.
- 0-1 year of experience (freshers welcome!).
Preferred skill:
- Good verbal and written communication skills in English.
- Strong customer service mindset with active email communication skills.
- Ability to empathize with customers, manage time effectively, and work independently.
- Basic user-level knowledge of Windows operating systems.
- Familiarity with email etiquette and multi-channel communication (email,Chat).
Why Join Sutherland?
- You’ll develop your emotional intelligence.
- you’ll learn your product or service, inside and out you’ll build transferable Skills.
- you can educate customers without selling. you can develop a side project.
- you’ll learn how to effectively solve problems.
About Sutherland:
At Sutherland, you will work with great people on interesting projects with some of the world’s biggest brands. Here, you’ll develop new skills and experiences while tackling challenges in a supportive environment. Here, you’ll keep your passions and interests alive because we believe your unique perspective adds value to your work.
How to Apply for Sutherland Walk-In 2025?
- Interested candidates can visit the office or venue given with important documents.
If you face any issues while applying. Do let us know in the comment section.
Date– 27 October – 28 October
Time– 10.30 AM – 2.00 PM
Address– Gateway Office Parks, A1 block, Ground floor, 16, Grand Southern Trunk Rd, Perungalathur, Tamil Nadu 600063
Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com
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What is the job role for the Customer Service Support position at Sutherland?
The role involves handling calls from international customers, providing product and service support or technical assistance, and addressing customer issues.
What is the salary range for the Customer Service Support position at Sutherland?
The expected salary for the Customer Service Support position at Sutherland is up to ₹5 LPA.
Is this position open for both freshers and experienced candidates?
Yes, Sutherland is hiring for both freshers and experienced candidates.
What is the qualification required for the Customer Service Support role?
Any graduate from any stream is eligible to apply.
What are the preferred skills for applicants?
Applicants must be fluent in English, possess excellent communication skills, and both freshers and experienced candidates can apply.
What is the selection process at Sutherland like?
The selection process involves an online application, resume screening, online assessments, phone screening, technical interviews, offer stage, background check, and onboarding.
