Sutherland Walk-in Drive 2025 for International Voice Process

Sutherland Walk-in Drive 2025: Sutherland, a globally recognized information technology and consulting firm, is set to conduct an off-campus drive in 2025, offering freshers and experienced candidates opportunities to join as Customer Support Associates for International Voice Process roles. Explore the details below to understand the roles, responsibilities, eligibility criteria, and the application process.

About Sutherland

Sutherland is a leading multinational IT services and consulting company based in the U.S. It is well-regarded for delivering exceptional services and solutions in technology, customer experience, and business transformation. With offices worldwide, Sutherland is known for creating growth opportunities and fostering innovation.

Sutherland Walk-in Drive 2025: Key Details

Responsibilities of the Customer Support Associate Role

• Provide voice-based support to international customers.
• Handle and resolve customer queries effectively and efficiently.
• Comfortable working in 24/7 rotational shifts including night shifts.
• Adhere to process requirements and achieve performance targets

Eligibility Criteria

• Educational Qualification: Any degree.

Preferred Skills

• Excellent English communication skills (verbal and written).
• Comfortable in a fast-paced, dynamic work environment.
• Basic proficiency in MS Office (Outlook, Word, Excel).
• Strong keyboarding and PC navigation skills.
• Team player with a positive and professional attitude.
• Ability to meet and exceed performance metrics.
• Comfortable to work in rotational shift (24*7).

Note:

1. Shift: 24×7 rotational with 2 rotational offs per week

2. Lucrative performance-based incentives

3. Medical Insurance coverage

4. Cab facility provided for convenient travel

5. Travel Allowance included

6. Work-life balance with 2 rotational weekly offs

7. Location Eligibility (Travel Boundaries): Only candidates within 1.5 km from the nearest railway station in the below areas are eligible to apply:

   • Central Line: Kalyan to Sion
   • Harbour Line: Wadala to Panvel (excluding Taloja & Sukhapur)
   • Western Line: Chandivali & Mira Road (via Golden Nest Circle, Ghodbunder Road)

   .

Why Join Sutherland?

• Healthcare Benefits: Comprehensive health plans.
• Learning Opportunities: Access to training and professional development.
• Networking: Opportunities to collaborate with global teams.
• Flexibility: Rotational shifts and supportive work environment.

How to Apply for the Sutherland Walk-in Drive 2025:

• Date: Attend the walk-in interview from 19th May – 22nd May 2025.
• Time: 3.00 PM – 7.00 PM
• Walk-in Venue: Sutherland Global Services, 5th Floor, Liberty Tower, Reliable Plaza IT Park, MIDC, Kalwa Industrial Estate, Thane- Belapur Road, Airoli, Navi Mumbai, Maharashtra, 400708.
• Contact: hjbin(9136559570)