Synchrony is hiring Collections Representatives (L04) in Hyderabad. Freshers and candidates with up to 3 years of experience can apply. Even undergraduates are eligible, which is rare for an MNC job.
In this voice process, you will call US customers whose credit card payments are overdue, understand the reason and help them set up a payment plan. Good English is the most important skill for this job.
About Synchrony
Synchrony (NYSE: SYF) is a leading US consumer finance company that offers credit cards and banking products for big retail brands.
Synchrony Recruitment 2026 Overview
| Company Name | Synchrony |
| Post Name | Representative, Collections (L04) |
| Qualification | Undergraduates / Graduates |
| Experience | Freshers (up to 3 years can also apply) |
| Expected Salary | Rs 3 – 5 LPA (approx.) |
| Shift | Rotational night shifts (US process) |
| Job Location | Hyderabad |
| Last Date | Apply ASAP |
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About the Collections Representative Role
The Collections team handles customers who have missed their payments. You will work in the 360 group, which takes both inbound and outbound calls.
Your job is to listen to the customer, understand why they could not pay and work out a payment arrangement that suits them, while following US banking rules.
Key Responsibilities
- Find out why the customer has not paid
- Negotiate payment plans on inbound and outbound calls
- Help customers with different payment methods
- Follow all collections and compliance rules
- Record every call properly in the system
- Meet productivity and quality targets
Eligibility Criteria for Synchrony Recruitment 2026
Check the eligibility for Synchrony Recruitment 2026 before you apply:
- Undergraduates or graduates
- Freshers or up to 3 years of experience
- Excellent English communication
- Ready to work in US shifts (24/7 environment)
- Ready to work on Indian and US holidays
- Basic computer skills
Who Can Apply
- 12th pass students doing graduation and fresh graduates
- Freshers with good spoken English
- People with call centre or customer service experience
Who Cannot Apply
- Candidates who cannot work night shifts
- People not comfortable with calling customers
Required Skills
- Fluent spoken English
- Negotiation
- Patience and listening
- Basic computer and MS Office
- Time management
Synchrony Recruitment 2026 Selection Process
Synchrony has not shared the rounds. For voice process jobs, it is usually:
- Online application
- HR screening call
- Communication / Versant-type test
- Operations interview
The process can be different for different candidates, so keep checking your email.
Note: Job4freshers never asks for money. Synchrony also does not charge any registration fee. Stay away from fake calls and emails.
Why Join Synchrony?
Synchrony is known for a very good work culture and employee benefits in India. For freshers and even undergraduates, this is a good way to enter a US banking MNC.
You can later grow into senior representative, quality or team lead roles.
How to Prepare for Synchrony Recruitment 2026
- Practise speaking English clearly and confidently.
- Learn basic credit card terms like due date, minimum payment and late fee.
- Prepare answers on how you would handle an angry customer.
- Be ready to talk about why you are fine with night shifts.
- Go through our interview questions section for the HR round.
How to Apply for Synchrony Recruitment 2026
Follow these simple steps to apply for Synchrony Recruitment 2026 (Collections Representative role):
- Click on the Apply Here link below.
- Click on Apply on the Synchrony careers page.
- Create an account or sign in.
- Fill in your details, upload your resume and submit.
If the apply link is not working, let us know in the comments.
| Synchrony Official Careers Page | Click Here |
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Final Words
Synchrony Recruitment 2026 for Collections Representative is a good opening for freshers with strong English who are fine with night shifts. Since undergraduates can also apply, many more people are eligible. Apply through the official Synchrony link above.
FAQs on Synchrony Recruitment 2026
1. Can freshers apply for Synchrony Recruitment 2026?
Yes. Freshers and candidates with up to 3 years of experience can apply.
2. Can undergraduates apply?
Yes. The job post says undergraduates and graduates can apply.
3. What is the salary?
Around Rs 3 to 5 LPA, based on AmbitionBox and Glassdoor reports for Synchrony Collections Representatives.
4. Is it a night shift job?
Yes. It has rotational night shifts for US customers.
5. Where is the job location?
Hyderabad, Telangana.
⚠️ Disclaimer: The information given in this post is taken from Synchrony’s official careers website and is only for information purpose. The salary shown is an estimate based on public salary websites and is not confirmed by Synchrony. Job4freshers is not linked with Synchrony and does not guarantee any job. We do not charge any fee from candidates. Please read our Disclaimer and Privacy Policy.
