Twin Health Recruiting Customer Success Associate | Chennai

Twin Health Off Campus 2026:

Twin Health Career 2026 Responsibilities:

• Educate members on the complete course of the program.

• Support and guide members in procuring the necessary items required to start the program.

• Understand and strictly adhere to the onboarding process.

• Schedule trainings and consultations for onboarding members.

• Coordinate with internal departments to ensure timely service delivery.

• Act as a single point of contact for new members during onboarding, addressing queries and concerns promptly.

• Handle member grievances with professionalism and empathy.

• Conduct regular follow-ups and maintain accurate records of onboarding activities.

Twin Health off campus Eligibility Criteria:

• Bachelor’s degree (Science or Healthcare background preferred).

• Proficiency in MS Office.

• Strong interpersonal skills with the ability to build trust and rapport.

• Fluency in at least 3 languages (Preference: English / Hindi / Malayalam / Marathi / Bengali / Telugu/ Tamil)..

Preferred skill:

• Strong learning attitude with eagerness to grow.

• Excellent problem-solving abilities with a customer-first mindset.

• Exceptional communication skills (written and verbal).

• Ability to work collaboratively in a dynamic environment.

Click here for HR Interview Questions and Answers

Twin Health Recruitment Selection Process:

The selection process is a structured series of stages designed to identify and hire the most suitable candidates for various roles within the company. Here is an overview of the typical selection process:

1. Online Application: The process begins with candidates submitting their applications through the official careers website
2. Resume Screening: The Company’s recruitment team reviews the applications and resumes to assess whether candidates meet the basic qualifications and requirements for the position.
3. Online Assessments: Depending on the role, candidates may be required to complete online assessments or tests to evaluate their technical skills, knowledge, and problem-solving abilities.
4. Technical Interviews: For technical positions, candidates typically participate in one or more technical interviews.
5. Offer: Candidates who successfully complete all interview stages and reference checks will receive a formal job offer.
6. Background Check: Candidates who accept the offer may undergo a background check as part of the final hiring process.
7. Onboarding: After accepting the offer and completing all pre-employment checks, candidates will participate in the onboarding process. This includes orientation, training, and integration into the team.

Please note that the specific details of the selection process may vary based on the role, location, and the hiring team’s preferences. It’s essential for candidates to carefully review the job description and follow any instructions provided during the application process. Preparation for technical interviews and assessments is crucial to excel in the selection process.

Why Join Twin Health?

• Work-life balance: Competitive pay, comprehensive benefits, and flexible work schedules
• Professional development: Job training, conferences, and opportunities for career advancement
• Financial and retirement: 401(k) and performance bonuses
• Child care and parental leave: Adoption assistance
• Office perks: Company-sponsored outings
• Health insurance and wellness: Dental insurance
• Vacation and time off: Paid volunteer time