Amazon has announced a job notification for the post of HR Contact Center Associate. A student from any discipline can apply for Amazon Recruitment 2021. Interested and eligible candidates can read more details below.
Amazon Recruitment 2021:
|HR Contact Center Associate
|0 – 5 Years
|Hyderabad (Work From Home)
Amazon looking for a highly motivated, HR Contact Center Associate.
- As an HR Contact Center Associate that supports disability, leave, and accommodation, your responsibilities will be:
- Serve as the first point of contact for leave, disability, and accommodation-related questions
- Take ownership of employee contacts ensuring that each contact is accepted and resolved with a high degree of customer focus
- Resolve queries by referring to documentation such as frequently asked questions and standard operating procedures and escalate when these cannot be resolved
- Build customer trust through empathetic personalized conversations
- Receive queries via phone and log contacts into the shared service case management system
- Work closely with partner teams to keep up to date on process changes, partner for quick resolution of cross-functional issues, and consult to improve processes
- Have the flexibility to work a variable shift between 5:00 PM IST- 8:30 AM IST Sundays to Saturdays, subject to business needs.
- Bachelor degree from any stream.
- Proven ability to use Microsoft Office skills and other computer or internet-based programs.
- Demonstrated proficiency in handling customer contacts, queries and resolutions.
- Proven ability to manage customer contacts in a fast paced environment.
- Proven ability to adjust to constantly changing workloads.
- Proven ability to follow existing process with high attention to detail.
- Proficient in English, both verbal and written.
Amazon.com, Inc. is an American multinational conglomerate that focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. It is one of the Big Five companies in the U.S.
Do check out the Top 30 HR Interview Questions & Answers
How to Apply for Amazon Recruitment 2021?
Interested and Eligible candidates can apply for this drive online by scrolling down and clicking on Apply HERE.
Apply for Cadence Recruitment 2021
Apply for Cognizant