Amazon has announced a job notification for the post of HR Contact Center Associate. A student from any discipline can apply for Amazon Recruitment 2021. Interested and eligible candidates can read more details below.
Amazon Recruitment 2021:
|Post Name||HR Contact Center Associate|
|Experience||0 – 5 Years|
|Job Location||Hyderabad (Work From Home)|
Amazon looking for a highly motivated, HR Contact Center Associate.
- As an HR Contact Center Associate that supports disability, leave, and accommodation, your responsibilities will be:
- Serve as the first point of contact for leave, disability, and accommodation-related questions
- Take ownership of employee contacts ensuring that each contact is accepted and resolved with a high degree of customer focus
- Resolve queries by referring to documentation such as frequently asked questions and standard operating procedures and escalate when these cannot be resolved
- Build customer trust through empathetic personalized conversations
- Receive queries via phone and log contacts into the shared service case management system
- Work closely with partner teams to keep up to date on process changes, partner for quick resolution of cross-functional issues, and consult to improve processes
- Have the flexibility to work a variable shift between 5:00 PM IST- 8:30 AM IST Sundays to Saturdays, subject to business needs.
- Bachelor degree from any stream.
- Proven ability to use Microsoft Office skills and other computer or internet-based programs.
- Demonstrated proficiency in handling customer contacts, queries and resolutions.
- Proven ability to manage customer contacts in a fast paced environment.
- Proven ability to adjust to constantly changing workloads.
- Proven ability to follow existing process with high attention to detail.
- Proficient in English, both verbal and written.
Amazon.com, Inc. is an American multinational conglomerate that focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. It is one of the Big Five companies in the U.S.
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How to Apply for Amazon Recruitment 2021?
Interested and Eligible candidates can apply for this drive online by scrolling down and clicking on Apply HERE.
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