Amazon Walk-in for Customer Service Associate Role – Pune | 0-5 Years

Amazon Walk-In Recruitment Drive 2026: Amazon is hiring for Customer Service Associate through an off-campus placement. Pune candidates can apply for the Amazon Walk-In Drive off-campus drive 2026. Interested and eligible candidates can read more details below.

Amazon Walk-In Drive Recruitment 2026:

Amazon Walk-in Job Responsibility:

• Answer customer requests through phone, chat, and email
• Navigate and review solutions in real-time using a variety of tools
• Assist with identity verification and account security concerns as needed
• Help identify and prevent potential fraud or security issues that may impact customer experience
• Problem-solve for customers without reading from a script
• Provide exceptional support and troubleshoot account and shopping issues

Amazon Skills Required:

• Communicate effectively with strong verbal and written skills
• Should be comfortable with both the languages English and Hindi
• Work comfortably with computers and navigate multiple systems
• Work varying shifts from Monday to Sunday
• Work in rotating shifts (late night and overnight shifts primarily, early morning, afternoon, weekend, and overtime as required)
• Be punctual and present for your entire work shifts
• Be fully committed to your customer service role whilst working at Amazon

Eligibility Criteria

• You must be 18 years or older.
• You must have completed 10+2 education (12th grade) freshers and experienced candidates welcome.
• You must be proficient in English, including the ability to understand and adhere to all job requirements.
• You must be authorised to work in India.

Click here for HR Interview Questions and Answers

Documents to Carry-

• Updated resume
• Government-issued ID
• Passport size photographs

Amazon Benefits-

• Office perks to suit your needs including 24/7 food and beverage options, games room, and interfaith prayer, lactation and quiet rooms when you need privacy
• Site transportation allowance
• Meal allowance of 1,100 Rs/Month
• Night shift premium pay
• Lifestyle benefits and retail discounts through our Amazon Extras program
• Self-directed and instructor-led training to get you up to speed
• Ongoing learning opportunities to develop your skills
• Employee support programs and resource groups