Ambit Recruitment 2024 Hiring For Trainee | Apply Now!

Ambit Off Campus 2024:

Ambit Career 2024 Responsibilities:

• Support Ticket Management: Monitor and manage support tickets during assigned shifts, ensuring timely and accurate resolution of issues
• Client Communication: Acknowledge and analyze client emails to identify and understand issues. Provide clear guidance and relevant information to resolve first-level issues
• Issue Resolution: Resolve straightforward issues directly and provide clients with helpful guides and information
• Information Gathering: Request additional information from clients when necessary, to accurately diagnose and resolve issues
• Escalation and Follow-Up: Escalate complex issues to the internal L2 team and track the progress of these escalations to ensure prompt resolution
• Documentation: Update ticket progress notes and contribute to the knowledge base documentation to support continuous improvement
• Effective Communication: Maintain clear and professional communication with both clients and internal team members
• Shift Coverage: Work in rotational shifts to provide 24/7 coverage as required

Ambit Off Campus 2024 Eligibility Criteria:

• BE/MCA/M.sc
• Experience: 0-3 years

Preferred skill:

• Office 365 Support: For the fresher role, familiarity with Office 365 will be preferred; for 1-3 years of experience, Level 1 (L1) Office 365 support is required, including proficiency in creating and managing email accounts, setting up and administering distribution groups, handling email forwarding, resetting passwords, managing shared mailboxes, configuring Outlook, and performing mailbox backups and restores.
• Technical Knowledge: Familiarity with Barracuda firewalls for the 13-year role. For fresher candidates, a general understanding of these technologies is preferable but not required.
• Communication Skills: Strong verbal and written communication skills, with the ability to convey technical information clearly.
• Team Coordination: Proven ability to work effectively in a team.
• Active Directory Domain Services (ADDS): Knowledge in Windows Domain forest, Domain controller, Active Directory services, group policies, Windows update services, certificate services, Azure AD connect, Exchange server.Click here for HR Interview Questions and Answers

Ambit Off Campus Selection Process:

The Ambit selection process is a structured series of stages designed to identify and hire the most suitable candidates for various roles within the company. Here is an overview of the typical selection process:

1. Online Application: The process begins with candidates submitting their applications through Ambit official careers website. Providing accurate and comprehensive information on your resume and application is essential.
2. Resume Screening: The Company recruitment team reviews all incoming applications and resumes to assess whether candidates meet the basic qualifications and requirements for the position.
3. Online Assessments: Depending on the role, candidates may be required to complete online assessments or tests to evaluate their technical skills, knowledge, and problem-solving abilities. These assessments can cover a wide range of topics, including coding, problem-solving, and domain-specific knowledge.
4. Technical Interviews: For technical positions, candidates typically participate in one or more technical interviews. These interviews assess a candidate’s technical expertise, coding skills, problem-solving capabilities
5. Offer: If a candidate successfully navigates all interview stages and reference checks, they will receive a formal job offer. The offer will include details such as compensation, benefits, and other terms of employment.
6. Background Check: Candidates who accept the offer may undergo a background check as part of the final hiring process.
7. Onboarding: After accepting the offer and completing all pre-employment checks, candidates will participate in the Ambit onboarding process. This includes orientation, training, and integration into the team.

Please note that the specific details of the Ambit selection process may vary based on the role, location, and the hiring team’s preferences. It’s essential for candidates to carefully review the job description and follow any instructions provided during the application process. Preparation for technical interviews and assessments is crucial to excel in the selection process.

Why Join Ambit?

• Work-life balance: Competitive pay, comprehensive benefits, and flexible work schedules
• Professional development: Job training, conferences, and opportunities for career advancement
• Financial and retirement: 401(k) and performance bonuses
• Child care and parental leave: Adoption assistance
• Office perks: Company-sponsored outings
• Health insurance and wellness: Dental insurance
• Vacation and time off: Paid volunteer time