Join Capgemini as Process Associate | Bachelor’s Degree

Capgemini Off Campus 2025:

Capgemini Career 2025 Responsibilities:

• Make outbound calls to US-based insurance companies/patients/Helpdesk as per process requirements.
  
• Engage customers in meaningful conversations to promote products/services or gather required information.
  
• Achieve daily/weekly/monthly Targets and conversion targets.
  
• Handle objections professionally and escalate complex issues when necessary.
  
• Collaborate with team leads and quality analysts to improve call quality and performance.
  
• Ensure compliance with company policies and US calling regulations.

Capgemini off campus Eligibility Criteria:

• Bachelor’s degree (Mandatory).
  
• Freshers only
  
• Open to Work from Office

Preferred skill:

• Excellent verbal communication and interpersonal skills.
  
• Familiarity with CRM tools and call centre software.
  
• Ability to work night shifts and adapt to US time zones.
  
• Goal-oriented with a positive attitude and strong work ethic.
  
• Knowledge of International culture and customer behaviour.
  
• Ability to handle customer Queries with patience and empathy.

Click here for HR Interview Questions and Answers

Capgemini Recruitment Selection Process:

The selection process is a structured series of stages designed to identify and hire the most suitable candidates for various roles within the company. Here is an overview of the typical selection process:

1. Online Application: The process begins with candidates submitting their applications through the official careers website
2. Resume Screening: The Company’s recruitment team reviews the applications and resumes to assess whether candidates meet the basic qualifications and requirements for the position.
3. Online Assessments: Depending on the role, candidates may be required to complete online assessments or tests to evaluate their technical skills, knowledge, and problem-solving abilities.
4. Technical Interviews: For technical positions, candidates typically participate in one or more technical interviews.
5. Offer: Candidates who successfully complete all interview stages and reference checks will receive a formal job offer.
6. Background Check: Candidates who accept the offer may undergo a background check as part of the final hiring process.
7. Onboarding: After accepting the offer and completing all pre-employment checks, candidates will participate in the onboarding process. This includes orientation, training, and integration into the team.

Please note that the specific details of the selection process may vary based on the role, location, and the hiring team’s preferences. It’s essential for candidates to carefully review the job description and follow any instructions provided during the application process. Preparation for technical interviews and assessments is crucial to excel in the selection process.

Why Join Capgemini?

• You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work.
• We’re committed to ensure that people of all backgrounds feel encouraged and have a sense of belonging at Capgemini. You are valued for who you are, and you can bring your original self to work.
• At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges