Cognizant Recruitment Drive 2024: Cognizant is hiring IT Service Desk through off campus Placement for Bangalore. A student from various disciplines can apply for the Cognizant off campus drive 2024. Interested and eligible candidates can read more details below.

About Cognizant:

Cognizant is one of the world’s leading professional services companies, transforming clients’​ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world.

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Cognizant Recruitment 2024:

Company Name Cognizant
Post Name IT Service Desk
Salary ₹2.52 LPA *
Experience Freshers/Experience 
Batch 2021, 2022 & 2023
Job Location Bengaluru, Chennai, Kolkata
Last date to apply Apply ASAP

Cognizant Recruitment Responsibilities:

  • Provide first-line technical support and assistance to end-users, addressing their IT-related issues and enquiries, log and track all support tickets, ensuring accurate documentation and timely resolution of problems.
  • Troubleshoot hardware and software problems, performing diagnosis and resolving technical issues to minimize downtime, collaborate with other IT teams to escalate complex issues and ensure prompt resolution and to maintain knowledge base articles and documentation to enhance self-service options and facilitate efficient problem-solving.
  • Associate should be client focused and able to work with users from different communities and cultures across the globe.
  • Ability to have flawless communication (verbal and written) with our clients and possess sound technical knowledge.
  • Work in shifts and work from office.

Cognizant Off Campus Eligibility Criteria:

  • 2021, 2022 & 2023 batch of any 3-year Graduation program (UG full time degree).
  • Candidates having 50 % in X, XII, Diploma, or UG.
  • Open to Indian nationals only.
  • Being flexible to any work locations, shift timing, technology.
  • The final Cognizant onboarding would be subject to satisfactory background verification.
  • If PAN card is already available, ensure you have both first name and last name updated in the PAN card. If you do not have your last name updated in the PAN card kindly get it updated. Background verification will not be successful if last name is not updated in the PAN card.
  • Background verification will not be successful if the PAN card name and the superset registered name is not matching. If PAN card is not available, kindly do not proceed with the application registration

Preferred skill:

  • Team player and quick learner
  • Good Communication- Verbal and Non Verbal skills
  • Multi-Tasking
  • Good Team Player

Click here for HR Interview Questions and Answers

Cognizant Selection Process:

The Cognizant’s selection process is a structured series of stages designed to identify and hire the most suitable candidates for various roles within the company. Here is an overview of the typical selection process:

  1. Online Application:
    • Start by submitting your resume and application through the Cognizant careers portal or any other platform they use for job postings.
  2. Screening/Shortlisting:
    • Cognizant’s recruitment team will review applications and shortlist candidates based on their qualifications and relevant experience.
  3. Online Assessment:
    • Depending on the position, candidates may be required to undergo online assessments, including aptitude tests, technical assessments, or coding tests.
  4. Technical Interview:
    • Shortlisted candidates may be scheduled for a technical interview. This interview is often focused on assessing your technical skills and knowledge related to the position you’ve applied for.
  5. HR Interview:
    • If you successfully pass the technical interview, you may then have an HR interview. This interview is more focused on assessing your communication skills, problem-solving abilities, and how well you would fit into the company culture.
  6. Group Discussion/Case Study (if applicable):
    • Some positions, especially those in consulting or management, may involve a group discussion or a case study. This is to evaluate your ability to work in a team and your analytical skills.
  7. Final Interview:
    • Depending on the role and level, there may be a final interview with senior management or executives.
  8. Job Offer:
    • Successful candidates will receive a job offer, including details about the role, compensation, benefits, and other relevant information.
  9. Background Check:
    • After accepting the offer, Cognizant may conduct a background check to verify your academic and professional credentials.
  10. Onboarding:
    • Once the background check is cleared, you’ll go through the onboarding process, where you’ll receive orientation and training to integrate into the company.

It’s important to prepare thoroughly for both technical and behavioral aspects of the interviews. Research the company, understand the role you’re applying for, and be ready to demonstrate how your skills and experiences align with Cognizant’s requirements. Keep in mind that the specific details of the selection process can vary, so always check for the most current information.

    Why Join Cognizant?

    • Industry leading healthcare
    • Educational resources
    • Discounts on products and services
    • Savings and investments
    • Maternity and paternity leave
    • Generous time away
    • Giving programs
    • Opportunities to network and connect

    How to Apply for Cognizant Recruitment 2024?

    To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:

    1. Click on the “Apply here” button provided below. You will be redirected to the official career page.
    2. Click on “Apply”.
    3. If you have not registered before, create an account.
    4. After registration, log in and fill in the application form with all the necessary details.
    5. Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
    6. Verify that all the details entered are correct.
    7. Submit the application form after verification.

    If you face any issues while applying. Do let us know in the comment section.

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    What is the role of an IT Service Desk associate at Cognizant?

    The IT Service Desk associate provides first-line technical support to end-users, addresses IT-related issues, troubleshoots hardware and software problems, and ensures timely resolution of technical issues.

    What is the offered salary for the IT Service Desk position at Cognizant?

    The expected salary offered for the IT Service Desk position is ₹2.52 LPA.

    Is prior experience required for the IT Service Desk role, or is it open to freshers as well?

    The role is open to both freshers and candidates with prior experience.

    What is the eligibility criteria for the Cognizant IT Service Desk position regarding educational background?

    The eligibility criteria include candidates from the 2023 batch of any 3-year Graduation program (UG full-time degree) with a minimum of 50% in X, XII, Diploma, or UG.

    What are the primary responsibilities of an IT Service Desk associate at Cognizant?

    Responsibilities include providing technical support to end-users, troubleshooting hardware and software issues, collaborating with IT teams, and maintaining knowledge base articles.

    Is there any specific skill set considered as preferred for the IT Service Desk role?

    Preferred skills include being a team player, quick learner, good communication (verbal and non-verbal), multitasking, and being a good team player.

    What is the overall selection process for the Cognizant IT Service Desk position?

    The selection process involves online application, screening/shortlisting, online assessment, technical interview, HR interview, group discussion/case study (if applicable), final interview, job offer, background check, and onboarding.