Groww has announced a job notification for the post of  Graduate Trainee- Customer Success. A student from Any discipline can apply for Groww Recruitment 2022. Interested and eligible candidates can read more details below.

Groww Recruitment 2022:

Company Name Groww
Post Name Graduate Trainee
Salary  35K/Month*
Experience 0-1 year
Job Location Mumbai
Batch 2017/18/19/20/21/22

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Job Responsibilities:

  • Provide technical support and ad-hoc training to customers who use the company’s product, replying to inbound queries.
  • Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
  • Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
  • Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention.

Eligibility Criteria:

  • Undergraduate courses with a Finance background (BCom, BBA, BBM).
  • 50% cut-off – 10th, 12th, and Graduation.
  • No backlogs and Gap years.

Preferred skill:

  • Eagerness to learn about the company’s products and their capabilities.
  • Develops customer relationships that promote retention and loyalty, ultimately improving customer lifetime value and reducing churn.
  • Technical aptitude and the ability to understand and explain complex concepts in simple terms.
  • Excellent interpersonal and relationship-building skills.
    · Knowledge of other regional languages is helpful if the company works within the country.

About Groww:

Groww is India’s fastest-growing investment platform. Our long-term vision is to become the trusted money partner of ~100M Indians with core products in investment & banking. 

How to Apply?

Interested and Eligible candidates can apply for this drive online by clicking APPLY HERE at the link below.

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