HCL has announced a job notification for the post of Analyst. A student from any discipline can apply for HCL Recruitment 2022. Interested and eligible candidates can read more details below 

HCL Recruitment 2022:

Company NameHCL
Post NameAnalyst
Salary3.6 LPA*
Experience 0-2.5 yr
Job LocationChennai
Batch2022/21/20/19

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Job Responsibilities:

  •  To maintain high login Efficiency (Availability) for customers.
  • To resolve tickets within the agreed SLA of ticket volume and time
  • To adhere to quality standards (voice and accent, Tech Monitoring), regulatory requirements, and company policies.
  • To ensure positive customer experience and CSAT through First Call Resolution and minimum average handling time ( AHT), rejected resolutions or Reopen Cases.
  • To update worklogs and follow shiftor escalation process and process compliance.
  • Work on value adding activities such Knowledge base update and self development

Eligibility Criteria:

  • BE/B.Tech from any stream 

Preferred skill:

  • Team player and quick learner
  • Good Communication- Verbal and Non Verbal skills
  • Multi-Tasking
  • Good Team Player

    About HCL:

    HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. HCL continues to grow its strong presence in India contributing to the cause of nation-building through advanced technology solutions. Through its worldwide network of R&D facilities and co-innovation labs, global delivery capabilities, and over 176,000+ ‘Ideapreneurs’ across 50 countries, HCL delivers holistic services across industry verticals to leading enterprises, including 250 of the Fortune 500 and 650 of the Global 200

    How to Apply for HCL Recruitment 2022?

    Interested and Eligible candidates can apply for this drive online by scrolling down and clicking on Apply HERE.

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