Job at Unisys for Desk Associate |Apply Now!!

Unisys Off Campus 2024: Unisys a leading company, is set to conduct an Off Campus Drive in 2024, offering opportunities for freshers to join as Unisys Service Desk Associate for Bangalore Office. A student with a bachelor’s degree in various disciplines can apply for the Unisys off campus drive 2024. Interested and eligible candidates can read more details below.

Unisys Off Campus 2024:

Unisys Career 2024 Responsibilities:

• First point of contact for all end user reported issues or requests
• Typically provides technical support for Internal and External customers
• Responsible for providing the first-line of telephone technical support of hardware, Operating Systems, sub-systems and/or applications for customers and/or employees
• Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures
• Takes end to end Ownership of End User Issues till resolution and follow up as mandated by the process requirements
• Escalates complex problems to the Remote Support Engineering staff or Field Engineering
• Maintains call quality and response times as per the agreed SLA’s. Maintains records of calls and ensure all cases are updated in the system
• Support multiple clients through customer service professionalism and insight

Unisys Off Campus 2024 Eligibility Criteria:

• A minimum of a PUC and above or equivalent with English as the primary language
• 1 to 4 years of experience with IT Service Desk (Tech Support Voice Process).

Preferred skill:

• Excellent verbal and written communication.
• Good Knowledge of Operating Systems, Hardware, Networking, and MS Applications
• Good knowledge of Microsoft Office Suite (Word, Excel, Outlook etc.)
• Multitasking and coordination skills
• Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions
• Willingness and ability to work in shifts (24 x 7)

• Education, training and/or relevant experience equivalent to the completion of a relevant certificate course and/or relevant experience in Information Technology service delivery Relevant IT qualifications to a tertiary level

Click here for HR Interview Questions and Answers

Unisys Off Campus Selection Process:

The Unisys selection process is a structured series of stages designed to identify and hire the most suitable candidates for various roles within the company. Here is an overview of the typical selection process:

1. Application Submission: Start by submitting your application through Unisys’s official career portal or other designated channels.
2. Resume Screening: The HR team will review submitted resumes to assess qualifications, skills, and experience.
3. Initial Contact: If your application is shortlisted, you may be contacted for an initial discussion. This could be a phone or video interview to discuss your background, skills, and interest in the position.
4. Assessment: Depending on the role, you might be required to undergo assessments, including technical tests, cognitive assessments, or other evaluations related to the position.
5. Technical Interview: For technical roles, there may be one or more technical interviews where your skills and problem-solving abilities are assessed. This could include coding exercises, problem-solving scenarios, or discussions about your technical experiences.
6. Behavioral Interview: Behavioral interviews are common and focus on assessing how well you align with the company’s values and culture. You may be asked about your past behavior in certain situations to predict your future actions.
7. Panel Interview: A panel interview may involve meeting with multiple interviewers, often from different departments or levels within the organization.
8. Final Interview: A final interview may be conducted with higher-level executives or department heads. This interview could delve into your overall fit with the company, your long-term career goals, and your alignment with the organization’s mission and values.
9. Reference Check: Employers often contact your references to verify the information you provided and gain insights into your work ethic and performance.
10. Background Check: A background check may be conducted to verify your employment history, education, and other relevant details.
11. Job Offer: If you successfully navigate through the selection process, you may receive a job offer. This will include details about the position, compensation, and other relevant information.

Please note that the specific details of the Unisys selection process may vary based on the role, location, and the hiring team’s preferences. It’s essential for candidates to carefully review the job description and follow any instructions provided during the application process. Preparation for technical interviews and assessments is crucial to excel in the selection process.

Why Join Unisys?

• Industry leading healthcare
• Educational resources
• Savings and investments
• Maternity and paternity leave
• Opportunities to network and connect

Disclaimer: The recruitment information provided is for informational purposes only. It has been obtained from the official website of the organization, and we have no affiliation with the company. We do not provide any recruitment guarantees, The hiring process is to be conducted according to the official recruitment procedures of the company. There is no fee charged for providing this job information. For more details, please visit the Privacy Policy page.