McAfee has announced a job notification for the post of IT System Administrator. A student from Any discipline can apply for McAfee Recruitment 2021. Interested and eligible candidates can read more details below.
McAfee Recruitment 2021:
| Company Name | McAfee |
| Post Name | IT System Administrator |
| Salary | 6 – 12 LPA* |
| Experience | 0-2 year |
| Job Location | Bengaluru |
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Job Responsibilities:
- Provide Tier 1 support to McAfee employees and Support vendors; Learning System administration support to McAfee Learning teams, including but not limited to, performing courseware testing.
- Manage day-to-day activities on Community platform – content moderation, spam management, user management
- Manage day-to-day operations ticketing portal, case portal [ServiceNow, Zoho, or similar]
- Oversee community moderation and adherence to our community guidelines.
- Conduct regular audits of users and content to maintain the integrity of the Community.
- Aggregate feedback to influence improvements and minimize challenges.
- Create, revise and govern articles, questions, and solutions to help users maximize the use of tools.
- Enable Moderators, Employees, and users through support, documentation, and self-help articles.
- Track metrics on dedicated platforms and correlate the data with the impact of programs.
Eligibility Criteria:
- Any Graduate from any stream
- 0-2 years relevant experience
Preferred skill:
- Good to have – Knowledge of Learning Management applications like Saba or similar
- You have experience on various analytics tools/platforms like Power BI, SSIS, SSAS and are able to translate data into actionable tasks.
- Able to work independently or within a small team to troubleshoot and solve process and system issues.
- Manage programs from intake to distribution, set customer expectations, deploy the programs, and incorporate feedback.
- Good interpersonal skills to interact with learning leaders, learners, and support staff colleagues.
- You have hands-on experience in SQL, MySQL, HTML, JS
Company Benefits and Perks:
- Pension and Retirement Plans
- Medical, Dental, and Vision Coverage
- Paid Time Off
- Paid Parental Leave
- Support for Community Involvement
About McAfee :
McAfee is a leader in personal security for consumers. Focused on protecting people, not just devices, McAfee consumer solutions adapt to users’ needs in an always-online world, empowering them to live securely through integrated, intuitive solutions that protect their families and communities with the right security at the right moment.
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