Physics Wallah Recruitment has announced a job notification for the post of Chat Support for the Work From Home, India locations. Both Graduate or Pg degree candidates can apply for off campus placements with Physics Wallah. Interested and eligible candidates are encouraged to apply before the specified deadline. The detailed eligibility criteria, application process, and registration information are provided below.

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Physics Wallah Recruitment Drive 2023:

Company Name Physics Wallah
Post Name Chat Support
Salary 17k-19k(In Hand)
Experience Fresher/Experienced
Job Location Work From Home 
Website www.phw.com
Last Date ASAP

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Eligibility Criteria for Physics Wallah Recruitment Drive 2023

Job Responsibilities:

  • Manage large amounts of incoming queries. 

  • Identify and assess customers’ needs to achieve satisfaction. 

  • Build sustainable relationships and trust with customer accounts through open and interactive communication. 

  • Provide accurate, valid, and complete information by using the right methods/tools.

  • Meet team targets and quality standards. 

  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution. 

  • Follow communication procedures, guidelines, and policies 

  • Take the extra mile to engage customers and improve customer satisfaction.

Qualification required:

  • Graduation / Post-Graduation

  • Must have Laptop & Wifi Connection

  • Minimum 0-2 years of experience in Customer service/Hospitality/Tourism/Ecom.

  •  Freshers can apply.

Preferred skill:

  • Typing skills minimum 40-60 words per minute. 

  •  Good Writing Skills. 

  •  Excellent communication skills with a pleasing personality. 

  •  Analytical and multitasking skills. 

  •  Flexible with working hours. 

  •  Hindi & English fluency (Regional languages are a plus).

Selection Process: Physics Wallah Recruitment 2023

  1. Application Screening
  2. Online Assessment
  3. Technical Interviews
  4. HR Interview
  5. Final Selection

About Physics Wallah:

Physics Wallah Private Limited (commonly known as Physics Wallah; or simply PW) is an Indian educational technology company headquartered in Noida, Uttar Pradesh. It was founded by Alakh Pandey and Prateek Maheshwari in 2020. It became a unicorn in June 2022 after raising $100 million at a valuation of $1.1 billion.

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Candidates are advised to apply as soon as possible before the application link expires.

How to Apply for Physics Wallah Recruitment 2023?

To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:

  1. Click on the “Apply here” button provided below. You will be redirected to the official career page.
  2. Click on “Apply”.
  3. If you have not registered before, create an account.
  4. After registration, log in and fill in the application form with all the necessary details.
  5. Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
  6. Verify that all the details entered are correct.
  7. Submit the application form after verification.

If you face any issues while applying. Do let us know in the comment section.

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What is the job role of Chat Support at Physics Wallah?

The job role involves managing incoming queries, identifying customer needs, providing accurate information, resolving complaints, and improving customer satisfaction.

What is the salary range for the Chat Support position at Physics Wallah?

The expected salary range for the Chat Support position at Physics Wallah is between 17k-19k (In Hand).

Is prior experience required for the Chat Support role at Physics Wallah?

Minimum 0-2 years of experience in customer service, hospitality, tourism, or e-commerce is preferred, but freshers can also apply.

What are the qualification requirements for the Chat Support role at Physics Wallah?

Graduation or post-graduation is required, along with having a laptop and a Wi-Fi connection.

What is the job location for the Chat Support role?

The job location is work from home, allowing flexibility in terms of the physical location.

What are the preferred skills for the Chat Support role?

Preferred skills: Typing speed (40-60 WPM), strong writing and communication, analytical and multitasking abilities, flexible working hours, fluency in Hindi and English (regional languages a plus).

What are the main responsibilities of a Chat Support representative at Physics Wallah?

Responsibilities: Manage queries, assess customer needs, build relationships, provide accurate information, meet targets, handle complaints, follow communication procedures, and ensure customer satisfaction.

What is the selection process for Physics Wallah Recruitment?

The selection process involves application screening, an online assessment, technical interviews, an HR interview, and final selection.