Wipro has announced a job notification for the post of System Engineer. A student from any discipline can apply for Wipro Recruitment 2022. Interested and eligible candidates can read more details below
Wipro Recruitment 2022:
Company Name | Wipro |
Post Name | System Engineer |
Salary | 10.5 LPA* |
Experience | 1-3 Years |
Job Location | Mumbai |
Batch | 22/21/20/19/18/17 |
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Job Description:
Wipro is hiring candidates for the post of System Engineer.
Job Responsibilities:
- Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support
- Answer incoming calls and respond to customer’s emails in timely manner.
- Manage and resolve customer complaints.
- Identify and escalate issues to supervisors as and when needed.
- Provide product and service information to customers.
- Research required information using available resources and Offer Solution to customers.
- Research, identify, and resolve customer complaints using applicable software.
- Route calls and tickets to appropriate resources and Domains who can best support he user,
- Document all call information according to standard operating procedures.
- Recognize, document, and alert the management team of trends in customer calls.
- Create SOPs for new Issues and resolution given.
- Complete call logs and reports.
Eligibility Criteria:
- Any Graduate from any Stream
Preferred skill:
- Excellent communication skills
- Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills.
- Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies
About Wipro:
Wipro Limited is an Indian multinational corporation that provides information technology, consulting, and business process services. The Fortune India 500 ranks it the 29th largest Indian company by total revenue. It is also ranked the 9th largest employer in India with over 200,000 employees.
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How to Apply for Wipro Recruitment 2025?
Interested and Eligible candidates can apply for this drive online by scrolling down and clicking on Apply HERE.
If you face any issues while applying. Do let us know in the comment section.
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