HP Off Campus Drive 2022 | Internship for Tech Support | Apply Now!

HP has announced a job notification for the post of Internship for Tech Support. A student from any discipline can apply for HP Recruitment 2022. Interested and eligible candidates can read more details below 

HP Recruitment 2022:

Job Description:

HP is hiring candidates for the post of Tech Support.

Job Responsibilities:

• Manage a high volume of inbound and outbound customer phone calls, emails, chats, and orders
• Ability to troubleshoot and fix Hardware/ Networking/OS related queries over the phone
• Ability to provide solutions to customers that may involve selling the customer a product or service to fix the issue
• Must possess the zeal to demonstrate Customer First culture in every interaction

Eligibility Criteria:

• Should be a 2022 pass out only and must be available for 6 months full-time internship 5 days a week (Monday to Friday), 9 hours a day starting early 2022
• The internship needs to be a part of the college curriculum

Preferred skill:

• Should demonstrate good analytical/logical approach on troubleshooting for resolving Hardware & Software issues
• Must have good typing skills
• High-level demonstration of Interpersonal & communication skills, with multiple internal and external stakeholders
• Should have excellent Customer Relationship Management skills, Email/Chat etiquette, and good time management skills
• Must be open to working in rotational shifts
• Having an A+, N+, MCSA, MCSE Technical certifications would be an added advantage
• Must have good communication skills in English (Spoken and Written) and Hindi (Spoken Only)
• Basic computer hardware knowledge
• Good Communication- Verbal and Non Verbal skills
• Multi-Tasking
• Good Team Player

About HP:

HP loves taking on tough challenges, disrupting the status quo, and creating what’s next. We’re in search of talented people who are inspired by big challenges, driven to learn and grow, and dedicated to making a meaningful difference.

• Do check out the Top 30 HR Interview Questions & Answers