American Express Recruitment drive 2024: American Express is hiring Account Protection Specialist through off campus Placement for Gurgaon(Work From Home). A student from various disciplines can apply for the American Express off campus drive 2024. Interested and eligible candidates can read more details below.

About American Express:

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way.

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American Express Recruitment 2024:

Company Name American Express
Post Name Account Protection Specialist
Salary up to ₹7 LPA *
Experience Freshers/Experienced
Batch 2024 and before
Job Location Gurgaon (Work From Home)
Last date to apply Apply ASAP

American Express Recruitment Responsibilities:

  • For making a pro-active attempt to identify fraudulent charges via inbound and outbound calls.

  • Answer inbound calls from Card members and set up/action fraud cases on calls.

  • Review fraud claims from Card members to make a decision, to either accept the claim from the Card member or reject it.

  • Detect and minimize credit and fraud risk whilst enabling spend at the same time

  • Real time, transaction level credit and fraud risk assessments for requests received from our Cardmember or merchants.

  • Point of Sales (POS) approval, charge reversals request from merchant establishments

  • Resolve cases within the assigned empowerment limit

  • Continue to monitor current trends in Fraud landscape & suggest preventive & corrective measures.

  • Meet and endeavor to exceed metrics on transactional quality, compliance, RTF, regulations and productivity as per goals

American Express Off Campus Eligibility Criteria:

  • Graduate in any field.

Preferred skill:

  • Strong interpersonal, communication and listening skills

  • Learn and adapt to new information and technology platforms

Click here for HR Interview Questions and Answers

American Express Selection Process:

The American Express selection process is a structured series of stages designed to identify and hire the most suitable candidates for various roles within the company. Here is an overview of the typical selection process:

  1. Online Application: Start by searching for job openings on the American Express careers website or relevant job portals. Submit your resume and application through the online application system.
  2. Resume/CV Screening: The HR team or hiring managers will review submitted applications to shortlist candidates based on qualifications and experience.
  3. Online Assessment: Depending on the role, you may be required to complete online assessments, including aptitude tests or job-specific evaluations.
  4. Initial Interview: If your application is shortlisted, you may be contacted for an initial interview. This could be a phone or video interview and may cover your background, skills, and interest in the company.
  5. Technical Interview: For technical positions, there may be one or more technical interviews. These interviews assess your knowledge, problem-solving skills, and technical expertise relevant to the role.
  6. Behavioral Interview: A behavioral interview may be conducted to assess your interpersonal skills, teamwork, and alignment with American Express’s values and culture.
  7. Assessment Center (if applicable): Some companies, including American Express, may use assessment centers for more in-depth evaluations. These typically involve a series of exercises, group activities, and interviews.
  8. Reference Check: American Express may contact your previous employers or references to verify your work history and qualifications.
  9. Job Offer: If you successfully pass all stages of the selection process, you may receive a formal job offer. This offer will include details about the position, compensation, benefits, and other relevant information.
  10. Onboarding: Once you accept the offer, you’ll go through the onboarding process, which includes orientation, training, and integration into the American Express team.

Please note that the specific details of the American Express selection process may vary based on the role, location, and the hiring team’s preferences. It’s essential for candidates to carefully review the job description and follow any instructions provided during the application process. Preparation for technical interviews and assessments is crucial to excel in the selection process.

Why Join American Express?

  • Discounts on products and services
  • Savings and investments
  • Maternity and paternity leave
  • Generous time away
  • Giving programs
  • Opportunities to network and connect

How to Apply for American Express Recruitment 2023?

To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:

  1. Click on the “Apply here” button provided below. You will be redirected to the official career page.
  2. Click on “Apply”.
  3. If you have not registered before, create an account.
  4. After registration, log in and fill in the application form with all the necessary details.
  5. Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
  6. Verify that all the details entered are correct.
  7. Submit the application form after verification.

If you face any issues while applying. Do let us know in the comment section.


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What is the role of an Operations Support professional at American Express?

An Operations Support professional at American Express plays a crucial role in the Global Card Issuance team, specifically in the Special Handling team, managing exceptions to ensure accurate card personalization and delivery globally.

What are the primary responsibilities of the Operations Support role in Global Card Issuance?

Responsibilities include reviewing, analyzing, and processing back-office exceptions, handling emergency card replacement, rejects, card pulls, and more to support the card issuance process

Is this a remote or work-from-home position, and is it available across India?

Yes, the position is a work-from-home role available across India.

What educational qualification is required for the Operations Support role at American Express?

The eligibility criteria mention that candidates should be graduates in any field.

What skills are preferred for candidates applying to the Operations Support role?

Preferred skills include self-motivation, integrity, organizational skills, attention to detail, adaptability, and effective communication.